Chatty: Livechat Helpdesk, FAQ
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Happy customers, more sales: Chatty makes it easy with Live chat customer support & FAQs helpdesk
Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot, you'll answer questions instantly and build stronger relationships with customers. Build FAQs hub for quick customer support and enable order tracking at ease. Customize your chat widget to match your brand and offer multiple contact methods like WhatsApp, Facebook Messenger, Email, Skype, and more. Plus, manage all conversation on the go with the Chatty mobile app.
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
- Mobile app: Keep track with conversations from your devices anywhere, anytime
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Editing tools
Display options
Reviews (1,951)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for enhancing customer support with its real-time live chat and comprehensive FAQ section. They appreciate the user-friendly interface and customizable options that integrate seamlessly with their websites. Key features like live chat, FAQ, and order tracking significantly improve merchant operations. The customer support team, particularly members like Hana, Audrey, and Tiana, is often commended for their quick and effective issue resolution, enhancing the user experience.
I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!
I've been using the app for about a year now and it is pretty straightforward to use. There are plenty of customizable options to get it to your aesthetic. Any time I have had an issue, support has been very quick to assist and get it working again. Thank you Hana!
Nice app, it helped me a lot to communicate with customers and even I got an order viatapp. There are many options, so you dont have to be always online. Very good for a small, boutique companies but also capable of working with big companies as well.
Support
Chatty can answer any questions you have about Chatty: Livechat Helpdesk, FAQ.
Resources
Launched
June 9, 2022
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