Chatty: Livechat Helpdesk, FAQ

Chatty: Livechat Helpdesk, FAQ

Built for Shopify
Price: Free
Rating (5.0)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

June 9, 2022

Languages

English

Categories

FAQ , Chat

Works with

WhatsApp, ChatGPT

Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking

The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.

The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales. more
  • Stunning themes for FAQs popup and Help Center.
  • Show the Order Tracking functionality for customers to track parcels without ask
  • Help Shopify stores manage FAQs easily by showing the question and category numb
  • Allow e-businesses to create immense queries and FAQ categories
  • Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess

1,517 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust live chat and FAQ features, and seamless website integration. They value the customization options for brand consistency and note the app's reliable performance without affecting store speed. Many highlight the exceptional customer service, describing the team as quick, efficient, and professional. They recommend the app for enhancing customer service and user experience.

May 5, 2024

Simple and easy to set up, customizable and above all, quick and effective help when I needed it.
They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.

Sighthound Creatives
Sweden
About 1 month using the app
May 11, 2024

Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!

The Playful Ones
New Zealand
2 months using the app
April 4, 2024

"Chatty: Livechat Helpdesk, FAQ is an indispensable tool for any business looking to streamline customer support. With its intuitive interface and robust features, Chatty simplifies communication between businesses and their customers. The live chat functionality allows for real-time assistance, while the FAQ section provides comprehensive answers to commonly asked questions, reducing the workload on support agents. Its customizable options ensure seamless integration with any website or platform. Overall, Chatty empowers businesses to deliver exceptional customer service efficiently."

Prime Pinnacle
India
2 months using the app

About this app

Launched

June 9, 2022

Languages

English

Categories

FAQ , Chat

Works with

WhatsApp, ChatGPT

Built by Chatty

About Chatty

5.0 average rating

2 years building apps for the Shopify App Store

Ho Guom plaza, Tran Phu, Hanoi, 10000, VN

Support

Send a message

support@avada.io

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