Chatty: Livechat Helpdesk, FAQ
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Make customers satisfied with instant support through FAQs hub and live chat
Chatty Help Center offers a smart Chat box with FAQs, Order tracking, livechat for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.
- Stunning themes for FAQs popup and Help Center.
- Show the Order Tracking functionality for customers to track parcels without ask
- Help Shopify stores manage FAQs easily by showing the question and category numb
- Allow e-businesses to create immense queries and FAQ categories
- Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Reviews (1,648)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features that allow for smooth integration. They value the live chat and FAQ capabilities, which enhance customer service and lighten the load on support staff. The app's performance is reliable, positively impacting businesses. The customer service team, including Tiana and William, is commended for their swift and professional help. This app is recommended for improving customer interaction and streamlining support processes.
I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.
Simple and easy to set up, customizable and above all, quick and effective help when I needed it.
They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.
Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!
Support
Chatty can answer any questions you have about Chatty: Livechat Helpdesk, FAQ.
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