Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (2,218)
- Developer
- Chatty (By Avada)
Featured images gallery
Smart live chat with AI chatbot, Messenger, FAQs, and help center for effortless customer support
Chatty is all you need to convert all customers into sales. With live chat powered by smart chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app.
- Live chat: Provide instant support to engage with customers by AI assistant
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand
- Order tracking: Let customers check order status on the go easily in help center
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
WhatsApp, Email, Messenger, Instagram, LivechatCategories
Real-time messaging
Automated responses
Editing tools
Display options
Pricing
Free
Free
- Unlimited FAQs
- Helpdesk chatbox
- Professional FAQs page
- Livechat: 90-day chat history
- 1 translation language
Basic
$14.99 / month
- Channe: Email, Chatbox, Messenger
- Live chat: 12-month chat history
- Unlimited chatbox translation
- Fully-customizable chatbox
- 24/7 support
14-day free trial
Pro
$49.99 / month
- Multi-channel support: Email, Chatbox, Messenger
- Unlimited chat history
- Branding removal
- Priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,218)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and a customizable FAQ section. It's noted for its user-friendly interface, easy setup, and seamless integration with platforms like WhatsApp. The app operates efficiently without slowing down websites and is complemented by a responsive customer support team, making it a valuable tool for improving customer interaction and operational efficiency in Shopify stores.
The support service officer is very kind and patience. Ms. Abby provided me with the resourceful guideline for setting up the Chatty app into my Shopify.
The reply speed is also instantly sent after a seconds of the user's inquiry.
I would be happy to recommend this support service to others if I have a chance. Thank you!
Prakash provided excellent service helping me to restore my FAQ page. Thank you very much!
I've had this app for abut a year and its been great since day 1. I've recently had to reach out to customer support and Audrey was amazing. She was very helpful and super efficient.
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