Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (2,502)

Support that grows with your business: Live chat, AI chatbot, Messenger chat, FAQs and help center

Chatty is all you need to convert all customers into sales. With live chat powered by AI chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app.

Chatty is all you need to convert all customers into sales. With live chat powered by AI chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app. more
  • Live chat & AI chatbot: Provide instant support to engage with customers
  • FAQs hub: Create a FAQs hub to empower customers to find answers on their own
  • Beautiful chat widget: Customize chat widget to match your brand
  • Order tracking: Let customers check order status on the go easily in help center
  • Mobile app: Keep track with all inbox from your devices anywhere, anytime
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Checkout
  • WhatsApp
  • Email
  • Messenger
  • Instagram
  • Livechat

Pricing

Free

Free

  • 100 AI replies /month
  • 100 product training
  • 20 URLs & files upload
  • 1 agent
  • Channel: Email, Messenger, Instagram
  • Translation 1 language
  • Live chat: 90-day chat history
  • Professional FAQs page

Basic

$19.99 / month

or $203.88/year and save 15%

$0.04 per additional AI reply

  • 500 AI replies /month
  • 500 product training
  • 50 URLs & files upload
  • 3 agents
  • Multi-channel
  • Translation & Auto translate
  • 12-month chat history
  • Detailed analytics

7-day free trial

Pro

$49.99 / month

or $491.88/year and save 18%

$0.038 per additional AI reply

  • 2000 AI replies /month
  • 5000 product training
  • 500 URLs & files upload
  • 10 agents
  • Multi-channel
  • Unlimited chat history
  • Prority support
  • Detailed analytics

7-day free trial

Plus

$199 / month

or $2,039.88/year and save 15%

$0.025 per additional AI reply

  • 8000 AI replies /month
  • 10,000 product training
  • 700 URLs & files upload
  • Unlimited agents
  • Dedicated consultant

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its AI assistant and real-time support, which boosts customer satisfaction and engagement. They value the customizable AI chatbot tailored to store-specific queries, seamless Shopify integration, and a chat widget that matches their branding. The intuitive interface aids in managing communications effectively, and the support team is noted for being responsive and helpful in maximizing the app’s functionality.

April 9, 2025

Chatty ai chatbot is extremely helpful to have in my store. The amount of features it has makes it a game changer for your store. You can have a simple FAQ of course but you can also train the chatty ai bot on different questions and answers that you provide it. This is a great tool because it allows you to customize chatty to learn about your specific store and things you may want it to know so it can better assist your customers. They also have a feature that allows you to sync your products so that chatty can learn about them and better answer questions related to those products. It is very customizable and I like how much they offer in the app. I like having it so that any customers that I am not able to help immediately can still have their questions answered until I can reply. Another big thing that I really appreciate from any good app is their customer service. The Chatty team is extremely helpful and kind and get back to you quickly to address any problems you may be having. I was recently helped by Sonny and he was able to take care of issues I was having in a short amount of time due to their in app chat feature. Overall it is a very good app and I am excited to see what other features the team decides to add in the future.

Crafty Cycle
United States
4 months using the app
February 25, 2025

What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

Lapodo Ltd
United Kingdom
5 months using the app
April 10, 2025

We've been using this app for about 4 months now, and we just recently upgraded our plan to access some other features (more products for AI to learn from, more agents etc.) - so far it's worked pretty well for us. Their chat support is also very responsive.

Good-Lite Co
United States
6 months using the app

Support

App support provided by Chatty (By Avada).

Or visit their support portal

Developer

Chatty (By Avada)

1 Sophia rd, Peace Centre, Peace Centre, 228149, SG

Launched

June 9, 2022 · Changelog

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