Chatty: Livechat Helpdesk, FAQ
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Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking
The WhatsApp-integrated Avada FAQ/Help Center offers a smart FAQ popup for customers. With 24/7 with automation and WhatsApp support, it improves user experience, boosts conversion rates, and minimizes cart abandonment. Personalized Contact Us options via WhatsApp build trust and cut support time. The integration enables instant order tracking, quick query resolution, and tailored assistance for urgent matters, leading to enhanced satisfaction and increased sales.
- Stunning themes for FAQs popup and Help Center.
- Show the Order Tracking functionality for customers to track parcels without ask
- Help Shopify stores manage FAQs easily by showing the question and category numb
- Allow e-businesses to create immense queries and FAQ categories
- Various Contact us methods for 24/7 LiveChat support (WhatsApp, Phone call, Mess
1,577 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features that allow for smooth integration. They value the live chat and FAQ capabilities, which enhance customer service and lighten the load on support staff. The app's performance is reliable, positively impacting businesses. The customer service team, including Tiana and William, is commended for their swift and professional help. This app is recommended for improving customer interaction and streamlining support processes.
Simple and easy to set up, customizable and above all, quick and effective help when I needed it.
They also have a nice feature where users easily can add suggestions to the app developers and where users can thumbs up or comment on others suggestions.
Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!
I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much.
KR, Sarah
Built by Chatty
About Chatty
5.0 average rating
2 years building apps for the Shopify App Store
Ho Guom plaza, Tran Phu, Hanoi, 10000, VN
Support
Send a messagesupport@avada.io
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