Chatty AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,719)
- Developer
- Chatty - AI Chat Agent Helpdesk & FAQs
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Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
- Sales automation: Send proactive targeted messages based on visitor behavior
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- Messenger
- Livechat
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- 50 AI conversations (lifetime)
- Train AI with up to 100 products
- Basic AI model
- 1 member
- Multi-channel
- Translation 1 language
- Live chat: 90-day chat history
- Professional FAQs page
Basic
$19.99 / month
or $203.88/year and save 15%
$0.4 per additional AI conversation
- 50 AI conversations/ month
- Train AI with up to 500 products
- Basic AI model
- 5 members
- Multi-channel
- Translation & Auto translate
- 12-month chat history
- Basic analytics
7-day free trial
Pro
$68.99 / month
or $707.88/year and save 14%
$0.4 per additional AI conversation
- 300 AI conversations /month
- Train AI with up to 8,000 products
- Pro AI model - smarter & higher accuracy
- 10 members
- Multi-channel
- Unlimited chat history
- AI reply in multiple channels
- Advanced analytics
7-day free trial
Plus
$199 / month
or $2,039.88/year and save 15%
$0.4 per additional AI conversation
- 700 AI conversations /month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,719)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer service with its instant response and 24/7 engagement features, reducing wait times and support workload. It supports multiple channels like WhatsApp and Instagram, and includes AI chatbots and live chat, boosting sales and conversions. The app is user-friendly, offering customizable chat options and reliable performance, with a responsive customer service team.
Genuinely a very good app for small business. I am a 1 man operation and it is very difficult to handle all the inquires and messages I get. Chatty AI bot has helped me streamline and answer quick questions very easily. Hope this helps out fellow small business owners! Their support team are also incredibly helpful and kind!
Thank you so much for sharing such thoughtful feedback.
We’re really glad to hear that Chatty has been helpful for your business, especially as a one-person operation. Managing inquiries on your own can be challenging, so it’s great to know the AI bot has helped you handle quick questions more smoothly and save time. Your words about our support team truly mean a lot to us as well.
Thank you for recommending Chatty to other small business owners. We’re always here if you need any support or have ideas to share as your business grows.
I relied upon help from Hazel today for setting up chat etc. It was refreshing to have a real live help that was patient, clearly very competent and, well, helpful. Saved me so much time and stress.
Trust me, I do suspect that some apps help make it a sport to confuse and stress :).
So, thanks for super service and I look forward to going to the next stage of your app.
Hana helped answer my questions, she was very responsive and very helpful! The app is great and i recieved around 26 important messages in the first month! Definitely suggest
Thank you so much for your lovely review and for recommending the app.
We’re really happy to hear that the app has been working well for you and that you received so many important messages in your first month. That’s great to see. We’re also glad Hana was able to assist you promptly and answer your questions clearly. She’ll be very happy to hear your kind words.
Thank you again for your trust and support. If you ever need any help, our team is always here for you.
Support
App support provided by Chatty - AI Chat Agent Helpdesk & FAQs.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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Edit customers
Browsing behavior or customer data
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Edit products
Products, product listings, or collections
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View orders
Assigned fulfillment, order fulfillments, or all order details
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View and Sync Discounts
Discount codes and promotions
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Edit store analytics
Pixels
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Edit your Online Store
Pages on your Online Store or theme
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Edit Shopify admin
Files
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View other data
Shopify Markets settings
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