Reviews (312)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction and support, noting its real-time interaction capabilities, easy installation, and user-friendly interface. They appreciate features like the FAQ section, mobile accessibility, customizable interface, and robust customer service. Additional functionalities such as file-sharing and canned responses have also positively impacted conversion rates and customer satisfaction.

October 24, 2023

A great app, easy to install and to use, having live chat on the our site makes it a lot easier for the customer, and means we do not have to sit by the phone all day. I would definitely recommend Chatway to anybody thinking of installing this type of app

Kandy Merch
United Kingdom
3 months using the app
October 22, 2023

Very Nice Performance

Epic Empire Shop
United States
About 2 months using the app
December 3, 2023

6

BIGBIG WON
Hong Kong SAR
2 days using the app
May 2, 2024

App di inbox molto buona, consiglio l’aggiunta di una sezione FAQ e di risposte automatiche, il resto molto bello

Compyhaven
Italy
October 24, 2023

awesome app

Fashion Republik
Kenya
14 days using the app
October 25, 2023

This app is actually much easier to use than one I previously tried. It’s very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It’s totally worth using and trying out.

Orion's Corner
United States
4 days using the app
October 14, 2023

not bad,it works,but it still can be better

SP Sublimation
China
1 day using the app
Edited October 4, 2023

Still needs work. Great customer service. Thank you.

NOZORK
Australia
23 minutes using the app
Premio replied October 4, 2023

Thank you 🙏

September 12, 2024

Hauntastic
Italy
27 days using the app
November 7, 2024

Promise Bags
India
8 days using the app