Reviews (320)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

Edited October 14, 2020

I used this app so that people could contact me easier. They went above and beyond to help me get another issue addressed. Thank you.

Deja Vu Boutique
United States
3 months using the app
June 6, 2023

muito bom, e muito importante para mostrar responsabilidade com os clientes, além de proporcionar um atendimento mais rapido

lojaskrstore
Brazil
3 months using the app
February 5, 2023

Excelente service, very easy to use and got me out of a little problem I had with another app similar to this one

Rayos
Colombia
3 months using the app
February 23, 2022

me gusto mucho la app, tiene mucha facilidad para configurarse, ofrece efectos dinámicos muy buenos.

moss.com.co
Colombia
3 months using the app
June 14, 2020

I have to give this app five stars because it's perfect. I had no issues installing it, also it's super easy and fast to install. Customer service is very helpfull. I reccomend it!

Catspurelove
Italy
3 months using the app
December 21, 2022

Very happy to have installed this app! I am using the free version as I am lauching my store and it works wonders! Simple and practical to use. The online support is very efficient and friendly. Super recomend! I intend to upgrade to pay plan to take advantage of other features once my store start making sales.

Living Consciously Store
Brazil
3 months using the app
December 20, 2020

Great apps that consist of much more social chat compare to others. It also allows to target by country and to avoid certain page that you do not want the widget to activate. Most important my sales increases with the help of WhatsApp and FB Messenger

DIYAIRCONKIT.COM
Singapore
2 months using the app
June 25, 2020

excelent app! bery usefull, all options we need. superb. keep good work, this is a top app for comunication

Bijuz
Portugal
2 months using the app
February 22, 2023

we are happy to use Chaty so far. It helps us to communicate with potential customer in a easlier way. Support team is helpful and response quickly. 5 star for this this app.

loop store 環圓生活
Hong Kong SAR
2 months using the app
August 9, 2020

Great app, managing all the icons in one place. Easy and convenient to operate. Great service and support.

Panzer Charcuterie
Israel
2 months using the app