Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

January 2, 2023

Muito bom, prático de usar é sobre ter várias opções de atender nossos clientes com a melhor opção de desenvolvimento.

LVV STORE
Brazil
About 2 months using the app
May 1, 2020

Great plug in! The only thing is to include the posibility to add Chatra and Tidio like tawk.to.

Shoetopia Mx
Mexico
About 2 months using the app
June 5, 2020

I struggle a little bit at the beginning cause of browser cookies but thank the team for the wonderful support.

Vua Nệm
Vietnam
About 2 months using the app
January 11, 2020

very good app to enhance your direct communication with clients.
will absolutely help you connect more with your clients.
very simple and easy to use. thank Chaty team. bravo.

Eveline
Morocco
About 2 months using the app
February 16, 2021

Just started using the free version of this app and so far two thumbs up. It was easy to install, I was able to customize the color, placement and font of the widget, and we are able to link with Instagram which holds the bulk of our customers. It’ll be nice to troubleshoot sizing with our customers in real-time who are shopping for a tricky product- BRAS. Never an easy product to order online!

AVYN Nation
United States
About 2 months using the app
November 28, 2023

BEST CHAT APP IN SHOPIFY

Noval Store
United Arab Emirates
About 2 months using the app
March 4, 2024

Amazing product, have used it on multiple websites including ones that arent hosted by shopify. best messaging app out there

FOREVER FLOWERS
Israel
29 days using the app
April 21, 2020

This app works great, it helps us to improve our customer service.
The customer support is amazing and Gal is super helpful.
A great value for my money, highly recommended.

STIRPARO LINGERIE STYLISTS
Italy
About 2 months using the app
January 31, 2023

Klasse App. Tut was es soll und super einfach zu installieren! Der Support ist schnell und hilfreich

vincrates.com
Germany
About 2 months using the app
June 1, 2021

Me gusto mucho al App quede encantada, la uso tanto para mí, como para mis clientesj, la recomiendo a todo el publico hispano de Shopify

LAKSHCLUB
Colombia
About 2 months using the app