Reviews (322)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through its integration with chat services like WhatsApp and Facebook Messenger. They value its intuitive interface, easy setup, and features such as chat buttons and contact forms that facilitate communication across multiple platforms. The app also offers real-time reporting to help refine marketing strategies and improve user experiences. Performance is noted as reliable, and the customer support team is praised for their responsiveness and helpfulness, ensuring 24/7 assistance.

March 18, 2024

Super add-in werkt als behoren

HEBBR
Netherlands
27 days using the app
March 2, 2020

If you don't want a messy look on your website than go for this app. Looks clear and you can choose to open multiple contact buttons upon hover. Easy set up and Gal has been very supportive with some custom questions. Nice icons as well!

ekoko-handmade
Vietnam
2 months using the app
December 31, 2022

This app works perfectly. Its the right fit for a business. It's widget comes in handy especially for mobile view

Shamba On Wheels
Kenya
2 months using the app
August 22, 2022

わからないところもチャットですぐに教えていただけました。
まだ始めたばかりで今後使ってみないとわからないことも多いですが
サポートがしっかりしていて安心できました。
これから色々と使ってみたいと思います。

LOVEIT
Japan
2 months using the app
January 16, 2020

Adorei o aplicativo. É muito útil e funciona sem limitações. Não tem nenhum anúncio atrapalhando a tela para o cliente. O máximo que vi foi o nome do aplicativo na parte debaixo da página, mas isso é algo irrelevante, pois o que incomoda qualquer um é anúncios. E funciona perfeitamente bem e faz o que promete. Estou com ele na minha loja e continuarei com ele!!! Recomendadíssimo!

Kurti Levei
Brazil
2 months using the app
April 30, 2024

As an e-commerce entrepreneur, finding tools that seamlessly integrate with your website while enhancing customer interaction can be a game-changer. Chaty is not just another chat app; it's a comprehensive solution that revolutionizes how you engage with your online visitors.

From the moment I integrated Chaty into my e-commerce platform, I was impressed. The user interface is incredibly intuitive, making it easy for both myself and my customers to navigate. Within minutes, I was up and running, offering instant chat support to anyone who visited my website.

One of the standout features of Chaty is its real-time reporting capabilities. The detailed reports provide invaluable insights into visitor behaviour, allowing me to understand who is interacting with my site and what they're interested in. This level of data has been instrumental in shaping my marketing strategies and optimizing the user experience.

What truly sets Chaty apart is its exceptional support. Whenever I've had a question or needed assistance, their team has been there every step of the way, ensuring that I get the most out of the platform. Their dedication to customer satisfaction is evident in every interaction.

But perhaps the most impressive aspect of Chaty is its seamless integration with popular chat services like WhatsApp and Facebook Messenger. This integration not only streamlines communication but also makes it effortless to follow up with customers even after they've left my site. It's a game-changer for building long-term relationships and driving repeat business.

In summary, Chaty is more than just a chat app; it's a powerful tool for e-commerce success. With its ease of use, instant support, insightful reports, and integration with everyday chat services, it has become an indispensable part of my online business toolkit. If you're looking to take your e-commerce customer service to the next level, look no further than Chaty. Highly recommended!

Crown of Glory
United Kingdom
3 days using the app
April 25, 2023

Works great, very easy to setup, quick and helpful support.
Totally happy with this one, recommend 100%.

Aroma Drop
Mauritius
2 months using the app
Edited April 27, 2020

Good app, very smart to use it, so i can put multipy contact infos on the website, and this allows customer to contact us directly

Anyouo
China
2 months using the app
October 23, 2023

nice app

wishfulgadgets
Pakistan
About 2 months using the app
Edited July 11, 2020

O aplicativo é muito bom, além fácil manuseio ele passa muita segurança aos clientes. O app é muito completo e aproxima demais os clientes.

Fashion Hominem
Brazil
About 2 months using the app