Reviews (1,463)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and comprehensive features. It's ideal for businesses offering local delivery and pickup, efficiently managing these operations and integrating well with other tools. Key features include customizable pickup times, delivery dates, and preparation times. The app also caters to complex delivery needs and multi-location brands. Merchants praise the exceptional customer support, the app's ability to enhance the checkout experience, and its provision of curbside pick-up, local deliveries, and click and collect services. When paired with the Rates By Distance app, it can calculate local deliveries by distance. Merchants commend the app for streamlining operations and boosting customer satisfaction.

May 16, 2019

We tried this app and it wasn't for us (it's just way too expensive for what it is). After deleting it, it has left its code ALL over our Shopify account...the integration is not actually deleted. (References to this app appear on orders, on check-out pages, and in all sorts of other areas of our account.) We're having to now work with Shopify directly. Definitely not thrilled by how sloppy this integration is (and how impossible it is to remove it).

Pine Street Clinic
United States
11 minutes using the app
Zapiet replied May 16, 2019

Hi Pine Street Clinic,

Thanks for your valuable feedback.

Seconds after uninstalling the app you should have received an email from us which contained step by step instructions on how to remove our widget from your shopping cart page, as well as information on how to get in touch with our customer support team via live chat, email or phone.

Removing our widget required the deletion of a single line of code from your theme. We purposely designed the app this way to ensure the removal process was as seamless as possible.

We wish you the best of luck with your venture and with finding an alternative app that better fits your budget.

Kindest regards,

Andy

May 31, 2024

Mill Street Brewery
Canada
About 4 years using the app
Zapiet replied June 2, 2024

Thank you Diego for taking the time to leave a review!

It was really nice chatting with you and updating your store to the latest version of our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

May 6, 2024

Lucy's Market Atlanta
United States
About 4 years using the app
Zapiet replied May 9, 2024

Thank you Kim for taking the time to leave a review!

I was happy to help with the conditional activation feature in our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

May 24, 2024

Burnt Honey Bakery
Australia
10 months using the app
Zapiet replied May 27, 2024

Hi Fiona,

Thank you so much for taking the time to review our app!

It was a pleasure helping you with the delivery settings in our Zapiet - Pickup + Delivery app.

If you need any further assistance, please feel free to reach out to our team anytime.

Warmest regards,

Krystabel

April 25, 2024

Grow Wild
United Kingdom
About 1 year using the app
March 19, 2024

Trendy Tots Winnipeg
Canada
Over 3 years using the app
Zapiet replied March 21, 2024

Hi Marsha,

Thank you so much for taking the time to write such a wonderful review!

I'm glad I was able to help answer your questions regarding out Zapiet - Pickup + Delivery app and its Shopify Inventory integration.

Should you have any further question, or require any help, we'll be there for you

-Steph

March 9, 2024

Aura Natural Market
Canada
Over 3 years using the app
Zapiet replied March 10, 2024

Thank you for leaving us a 5 star review of Zapiet - Pickup + Delivery!

Best wishes,

Bogi

May 31, 2024

Tiny Croissanterie
United States
17 days using the app
Zapiet replied June 3, 2024

Hi,

It was a real pleasure helping you set up the rates for our Zapiet - Pickup + Delivery app!

If you need anything else, feel free to reach out. Our team is always ready to assist.

-Steph

May 4, 2024

UMarket
Luxembourg
13 days using the app
March 25, 2024

The SconeWitch
Canada
About 3 years using the app
Zapiet replied March 27, 2024

Hi Madeline,

Thank you for taking the time to review our Zapiet - Pickup + Delivery app!

It was nice chatting with you and getting our app up-to-date and also disabling the auto-select method on your cart page.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica