Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,580)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex order and delivery options, such as in-store pickup and specific radius home deliveries. They find it user-friendly and appreciate its seamless integration with Shopify. The support team, including members like Jessica, Stephane, and Jeanette, is often praised for their quick and effective responses. Merchants value the app's flexibility and effectiveness in handling their shipping and delivery needs, leading to strong recommendations within the Shopify community.

March 18, 2024

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Paw Paw Patisserie
United States
3 months using the app
Zapiet replied March 20, 2024

Hi and thank you so much for leaving such a great review!

We will continue to work hard to earn the good things our merchants say about our team and our products

And if you ever need any help, you know we'll be there to help,

Steph

May 1, 2024

great customer service!

Garden District Designs
United States
3 months using the app
Zapiet replied May 5, 2024

Thank you very much for taking the time to leave a review!

It was a pleasure helping you with our Zapiet - Pickup + Delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

November 16, 2023

Jessica was very responsive and resolved my issue.

McDaffa's Donut Cakes
United States
About 7 years using the app
Zapiet replied November 19, 2023

Hi there,
Thank you sincerely for taking the time to leave a review.
It was my pleasure assisting you in updating our Zapiet - Pickup + Delivery app; enabling you to print out your orders seamlessly.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.

Warm regards,
Jessica

April 29, 2024

Great Support service, perfect app

Ephesus Natural Care
Türkiye
14 days using the app
Zapiet replied April 30, 2024

Hi Osman,

Thank you for your kind words! We're delighted to hear that you're enjoying our Zapiet - Pickup + Delivery and that our support team could assist you effectively.

If you ever need anything else, don't hesitate to reach out.

Warms regards,
Ismail

November 23, 2023

costly but does the basics and great customer support

Loaded Gun Kitchen
Singapore
Over 2 years using the app
Zapiet replied November 26, 2023

Hi there and thank you for taking the time to leave us this lovely review

It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!

-Steph

November 22, 2023

Great support with integration!

Ed's Plant Shop
United States
About 3 years using the app
Zapiet replied November 24, 2023

Hi there,

Thank you for taking the time to leave a review

It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks again,
Jessica

November 15, 2023

So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)

Bali Floating Kitchen
Indonesia
8 days using the app
Zapiet replied November 16, 2023

Hi! I am happy to hear that your experience with setting up the Zapiet - Pickup + Delivery app was a positive one and I was able to assist you with your inquiries and provide the support you required.

In case you have any additional questions or need further assistance in the future, please do not hesitate to reach out to us.

Warm regards

Betty

February 9, 2024

Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. The staff at Zapiet has gone above and beyond in helping us configure this app to work exactly as we need it to!

Special Grounds Coffee Co.
United States
17 days using the app
Zapiet replied February 13, 2024

Hi,

We really appreciate your review of the app! Amazing to hear our support team pulled out all the stops for you too.

Best wishes,

Bogi
Assistant Support Manager - Zapiet

February 26, 2024

Great and super helpful!

Nourished Communities
United Kingdom
Over 3 years using the app
Zapiet replied February 27, 2024

Hi Rollo!

Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️

J Barjum

January 25, 2024

Amazing customer service!

thecolorhouse
United States
Almost 6 years using the app
Zapiet replied January 29, 2024

Hey Jean,

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out.

Please don't hesitate to reach out to our team if you ever need further assistance.

Best wishes,

Diego