Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,604)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

April 4, 2024

The app is fairly easy to use and the support team is very helpful!

Heirloom LA
United States
Almost 5 years using the app
Zapiet replied April 5, 2024

Hi Brian,

Thank you very much for taking the time to leave such a nice review!

I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

January 26, 2024

extremely helpful, through & friendly

HertfordCakeCo
United Kingdom
Almost 2 years using the app
Zapiet replied January 29, 2024

Hi James,

It was delightful chatting with you, and I appreciate you taking the time to leave a review.

If you require further assistance with rates, exporting orders, or have any other questions related to our Zapiet - Pickup + Delivery app, please don't hesitate to send a message. We are here to help.

Kind regards,

Jessica

June 4, 2024

The app is very clear! Pavlo solved some issues i had and was very helpful.

Chim&churri
Brazil
About 15 hours using the app
Zapiet replied June 9, 2024

Hi Belen,

I appreciate you have highly rated our app and my assistance!

It was a pleasure communicating with you, and you should know that you're always welcome to reach us for any help you need with the app.

Warm regards,
Pavlo

May 2, 2024

Herman was very helpful with assisting me today. His response time was good. He was easy to understand and his instructions where easy to follow. When I'd made a mistake accidentally deleting something, he was very quick to offer to re-add it. My client will be over the moon that this app is now working and she will be able to open her Shopify store in the next few days.

Little Blooms Studio
Australia
About 6 hours using the app
Zapiet replied May 5, 2024

Wowza, your review just made my day shine brighter than a supernova! 🌟

Thanks a million for the stellar feedback! We're over the moon knowing we hit the mark for you.

Just remember, if you ever need a boost, we'll be here to rocket your experience to infinity and beyond! 🚀✨

- Herman

April 25, 2024

Just started using this as we are building out a site and support and tutorials have been OUTSTANDING!!

TAGG Shop
United States
12 days using the app
Zapiet replied April 28, 2024

Hi Leslie,

Thank you very much for taking the time to leave such a lovely review!

It's been my pleasure helping you to set up our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Welcome to the Zapiet family!
Jessica

February 29, 2024

Stephane was extremely helpful, professional, and knowledgeable. Amazing customer care! Thanks again!

Bronx Wholesale Center Group- Restaurant & Supermarket Equipment
United States
About 2 months using the app
Zapiet replied March 6, 2024

Hi Wazim,

Thank you for the awesome review!

I'm glad that I was able to to assist you with setting up our Zapiet - Pickup + Delivery app and that your experience was a positive one

Rest assured that if anything comes up, we'll be there for you

Steph

April 25, 2024

I have only been using it for about 1 week but it's been seamless and tech support was very helpful.

Prizefighter Bottle Shop
United States
7 days using the app
Zapiet replied April 28, 2024

Thank you Dylan for your lovely review!

I'm so glad that everything is working, rates are being generated to checkout and that the LMD integration into our Zapiet - Pickup + Delivery app is working.

Again, welcome to the Zapiet Family and if you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Edited April 12, 2024

Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.

Iggy's Bread Down Under
Australia
5 months using the app
Zapiet replied December 21, 2023

Hi there,

I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

All the best,
Jessica

Edited January 25, 2024

Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!

Perfect Settings
United States
About 1 month using the app
Zapiet replied January 31, 2024

Hello there,

Thank you very much for taking the time to leave a review; it is greatly appreciated!

It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app.

Should you have any further questions in the future, please do not hesitate to send us a message.

Warm regards,
Jessica & Diego

March 8, 2024

simple to use and very helpfull support

Flowers Made Easy
Ireland
Over 3 years using the app
Zapiet replied March 11, 2024

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty