Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,604)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

Edited April 12, 2024

Was great, until they removed the date selector tool. Now it takes me 5 minutes to sort my orders on any given day.

Iggy's Bread Down Under
Australia
5 months using the app
Zapiet replied December 21, 2023

Hi there,

I appreciate you taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

All the best,
Jessica

Edited January 25, 2024

Thank you Diego for your support chat yesterday! I appreciated the quick response and help! He helped us fix our problem and was very patient with us! Thank you Diego!

Perfect Settings
United States
About 1 month using the app
Zapiet replied January 31, 2024

Hello there,

Thank you very much for taking the time to leave a review; it is greatly appreciated!

It was a pleasure chatting with you and assisting in setting up all your pickup and shipping rates using our Zapiet - Pickup + Delivery app.

Should you have any further questions in the future, please do not hesitate to send us a message.

Warm regards,
Jessica & Diego

March 8, 2024

simple to use and very helpfull support

Flowers Made Easy
Ireland
Over 3 years using the app
Zapiet replied March 11, 2024

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback.

Have an amazing day

Warm regards,
Betty

November 23, 2023

costly but does the basics and great customer support

Loaded Gun Kitchen
Singapore
Over 2 years using the app
Zapiet replied November 26, 2023

Hi there and thank you for taking the time to leave us this lovely review

It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well!

-Steph

March 12, 2024

The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!

Confetti Sweets - Sherwood Park
Canada
2 months using the app
Zapiet replied March 14, 2024

Hi Kathy,

Thank you very much for taking the time to leave a review

It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

March 18, 2024

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Paw Paw Patisserie
United States
3 months using the app
Zapiet replied March 20, 2024

Hi and thank you so much for leaving such a great review!

We will continue to work hard to earn the good things our merchants say about our team and our products

And if you ever need any help, you know we'll be there to help,

Steph

February 9, 2024

Zapiet is amazing. The app has been a huge help in overcoming some of the limitations of the core Shopify app. The staff at Zapiet has gone above and beyond in helping us configure this app to work exactly as we need it to!

Special Grounds Coffee Co.
United States
17 days using the app
Zapiet replied February 13, 2024

Hi,

We really appreciate your review of the app! Amazing to hear our support team pulled out all the stops for you too.

Best wishes,

Bogi
Assistant Support Manager - Zapiet

January 25, 2024

Amazing customer service!

thecolorhouse
United States
Almost 6 years using the app
Zapiet replied January 29, 2024

Hey Jean,

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out.

Please don't hesitate to reach out to our team if you ever need further assistance.

Best wishes,

Diego

January 12, 2024

Great app and very easy to work with.

POPPartyballoons
United States
Almost 2 years using the app
Zapiet replied January 14, 2024

Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app

If you have any other questions down the road, please do not hesitate to send us a message.

All the best,
Jessica

January 16, 2024

Supporto tecnico degno di questo nome! Davvero disponibili e molto celeri nell'aiutare a risolvere le problematiche, anche di compatibilità con altre App. Super consigliata. Fa tutto quello che viene descritto.

ILAMALÙ
Italy
About 1 year using the app
Zapiet replied January 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our technical support. Your review means a lot to us, and we're delighted that our product meets your expectations. If you ever need further assistance, feel free to reach out. It is always our pleasure to help! ✨

-J Barjum 🫶🏻