Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

October 20, 2023

i had a bug going on with the google api and zapiet.
i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat.
he was amazing and got everything solved quickly.

FLO atelier botânico
Brazil
Over 3 years using the app
Zapiet replied October 23, 2023

Hi and thank you for taking the time to write us such an wonderful review!

I'm glad I was able to help you and that you were happy with how fast we got things settled.

If you ever need any further assistance, we'll be there for you.

Steph

June 24, 2020

Easy to install and get going. Ran into a couple of questions but support was fast and friendly and persistent to find a solution -- that is not always the case with other developers. Thank you Bogi & Team!

Hammer Made
United States
Over 3 years using the app
December 20, 2021

Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.

Cultivatr - Farm to Table
Canada
Over 3 years using the app
Zapiet replied December 21, 2021

Hi there,

Thanks for your review! It's so good to hear our app is working out for you & your customers!

Best wishes,
Bogi

February 8, 2023

We cannot thank Jessica enough for her continued tech support and patience as we navigate our growing business! We never imagined the level of customizations this app afforded us, and Jessica guided us through all of the many offerings to help us achieve our business goals. Thank you Jessica!!!

County Line Florals
United States
Over 3 years using the app
Zapiet replied February 10, 2023

Hi Ryan,

Thank you so much for your kind words and wonderful review.

It was a pleasure helping you today with the preparation and cut-off times feature of our Zapiet - Pickup + Delivery app.

Any other questions or assistance, please do not hesitate to reach out.

Cheers,
Jessica

Edited March 30, 2021

For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.

Hardie's Direct Austin, TX
United States
Over 3 years using the app
Zapiet replied March 30, 2021

Hi there,

Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs.

We're here should you need anything else!

Have a lovely day,

Marija

Edited December 1, 2020

Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!

Bardentyres Com
South Africa
Over 3 years using the app
November 30, 2021

Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated

Artist Collective
United States
Over 3 years using the app
Zapiet replied December 1, 2021

Hi there,

Thank you very much for your kind words and review! We're always happy to help.

Steph

November 14, 2023

Jessica was a huge help in setting up Zapiet on my online store. She worked with me over two days to get things set up correctly and was extremely responsive. Thank you, Jessica!

Shop CBD Kratom
United States
Over 3 years using the app
Zapiet replied November 16, 2023

Hi David,

Thank you very much for taking the time to leave such a lovely review

It was my pleasure working with you to set up your store with our Zapiet - Pickup + Delivery app and all if the different features, including the distance validation via zip codes and rates.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

January 20, 2021

This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!

ASRC Meals
Australia
Over 3 years using the app
Zapiet replied January 21, 2021

Hey there,

Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)

Best wishes,

Bogi

April 3, 2023

Jessica is a true magician. There was a technical difficulty that I had been struggeling with for months and she fixed it within a hour or so. The only downside is that I feel stupid now because I could have reached out to the Zapiet customer support sooner.

They are really one of biggest the reasons why this app is better the all the rest !

Thx again Jessica !

De Kaasconnaisseur
Belgium
Over 3 years using the app
Zapiet replied April 3, 2023

Hi Nick,

Thank you so much for your wonderful review and kind words

It was an absolute pleasure helping you this evening with our Zapiet - Pickup + Delivery app and setting up your different rates and postal code zones.

If you have any other questions or need any further assistance, please reach out!

Thanks again,
Jessica