Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

November 5, 2021

Zapiet is an awesome app. But, even more importantly, their service team is fast and SUPER helpful!! Highly recommend!!!

Osgrrr The Pet Butler
Canada
Almost 4 years using the app
Zapiet replied November 5, 2021

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do. It was our pleasure assisting you today!

We're here should you need anything else.

Have a great day,

Chloé

Edited September 22, 2022

Jessica helped us to solve an issue with our website and even went as far as letting us know what the issue was when it was not an issue with Zapiet, but rather with Shopify. She was incredibly kind and quick to get back to us.

STUDIO FOLIAGE
Canada
Almost 4 years using the app
Zapiet replied November 2, 2020

Hi Alex,

It was my pleasure!

Thank you for your kind words and for using our Store Pickup + Delivery app.

If you have any other question, please do let us know.

Cheers,
Jessica

August 22, 2016

Tidies up store collections/click & collect nicely. Popular feature on our website so well worth the money. Really quick support when needed.

Does not integrate seamlessly with Paypal and Amazon checkouts but I guess that is to be expected.

Rugbystuff Com
United Kingdom
Almost 4 years using the app
October 19, 2023

This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.

Party America
United States
Almost 4 years using the app
Zapiet replied October 23, 2023

Hi Breann,

Thank you so much for taking the time to write such as a wonderful review!

It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future

-Steph

March 16, 2018

The support team at Zapiet is amazing. Their response time is quick and they are happy to help. I was lucky enough to have a couple of chats with the developer(s) because I had a unique situation. They were so patient and explained things thoroughly. I highly recommend this app!

Mollie Bs Cookies Cakes Pies1
United States
Almost 4 years using the app
March 10, 2021

Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.

Welland Valley Feeds Ltd
United Kingdom
Almost 4 years using the app
Zapiet replied March 11, 2021

Hi there,

Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us.

Best wishes,

Bogi

March 26, 2015

The Click and Collect app provides a clear way for customers to choose in-store pick up. Andrew was wonderful to work with and made it easy for us to start using it.

Art Catalogues
United States
Almost 4 years using the app
Edited May 21, 2024

We've loved this app since day one! Everyone ive spoken with has been extremely nice and helpful. We had a unique request and they were able to help and create a code for us!! It has helped tremendously!!!

Thank you so much!!! We look forward to growing our business together.

Tokyo Juice
Japan
Almost 4 years using the app
Zapiet replied April 17, 2023

Hi!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up a new location in our Zapiet - Pickup + Delivery app. I am eager to continue working with you in the future.

-Veno

Edited April 12, 2023

The App has a few glitches. Most of the time it works well. Best delivery app for Shopify. The support is 10/10. Best app support! They respond straight away and they fix things straight away.

Doe Donuts
New Zealand
Almost 4 years using the app
Zapiet replied April 12, 2023

Hi Shenine,

Thank you for the awesome 5 ⭐️ review!

It was my absolute pleasure to help you configure your rates! I'm thrilled we were able to get it sorted.

Cheers,
Klaudia

August 9, 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Emma and Tom's
Australia
Over 3 years using the app
Zapiet replied August 15, 2023

Hi Emma,

We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!

All our best to you!