Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,586)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex orders and enhancing local delivery operations, praising its user-friendly interface and flexibility for various business models. It is noted for its robust management tools for local deliveries and pickups, and seamless integration with Shopify. Exceptional customer support, particularly from team members like Jessica and Stephane, is frequently highlighted. Merchants appreciate the straightforward setup and functionality that streamline business processes and improve customer satisfaction.

Edited April 12, 2023

The App has a few glitches. Most of the time it works well. Best delivery app for Shopify. The support is 10/10. Best app support! They respond straight away and they fix things straight away.

Doe Donuts
New Zealand
Almost 4 years using the app
Zapiet replied April 12, 2023

Hi Shenine,

Thank you for the awesome 5 ⭐️ review!

It was my absolute pleasure to help you configure your rates! I'm thrilled we were able to get it sorted.

Cheers,
Klaudia

October 20, 2023

i had a bug going on with the google api and zapiet.
i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat.
he was amazing and got everything solved quickly.

FLO atelier botânico
Brazil
Over 3 years using the app
Zapiet replied October 23, 2023

Hi and thank you for taking the time to write us such an wonderful review!

I'm glad I was able to help you and that you were happy with how fast we got things settled.

If you ever need any further assistance, we'll be there for you.

Steph

August 9, 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Emma and Tom's
Australia
Over 3 years using the app
Zapiet replied August 15, 2023

Hi Emma,

We appreciate your feedback and grit in working through the setup like a trooper!
Wish you all the best with the store, and please don't hesitate to reach out if you need anything!

All our best to you!

June 24, 2020

Easy to install and get going. Ran into a couple of questions but support was fast and friendly and persistent to find a solution -- that is not always the case with other developers. Thank you Bogi & Team!

Hammer Made
United States
Over 3 years using the app
December 20, 2021

Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.

Cultivatr - Farm to Table
Canada
Over 3 years using the app
Zapiet replied December 21, 2021

Hi there,

Thanks for your review! It's so good to hear our app is working out for you & your customers!

Best wishes,
Bogi

Edited March 30, 2021

For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.

Hardie's Direct Austin, TX
United States
Over 3 years using the app
Zapiet replied March 30, 2021

Hi there,

Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs.

We're here should you need anything else!

Have a lovely day,

Marija

Edited December 1, 2020

Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!

Bardentyres Com
South Africa
Over 3 years using the app
November 30, 2021

Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated

Artist Collective
United States
Over 3 years using the app
Zapiet replied December 1, 2021

Hi there,

Thank you very much for your kind words and review! We're always happy to help.

Steph

January 20, 2021

This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!

ASRC Meals
Australia
Over 3 years using the app
Zapiet replied January 21, 2021

Hey there,

Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)

Best wishes,

Bogi

April 3, 2023

Jessica is a true magician. There was a technical difficulty that I had been struggeling with for months and she fixed it within a hour or so. The only downside is that I feel stupid now because I could have reached out to the Zapiet customer support sooner.

They are really one of biggest the reasons why this app is better the all the rest !

Thx again Jessica !

De Kaasconnaisseur
Belgium
Over 3 years using the app
Zapiet replied April 3, 2023

Hi Nick,

Thank you so much for your wonderful review and kind words

It was an absolute pleasure helping you this evening with our Zapiet - Pickup + Delivery app and setting up your different rates and postal code zones.

If you have any other questions or need any further assistance, please reach out!

Thanks again,
Jessica