Reviews (750)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

March 26, 2021

Great app, reasonably priced and easy to set up! Works great with my large catalog of products. Thank you for creating such a helpful app!!!

Cpise
United States
About 2 years using the app
June 27, 2020

Solid search feature - has worked great in the past an didn't have any issue with the app on both mobile and desktop

PROJECTISR US
United States
About 2 years using the app
Edited June 26, 2020

The app is brilliant. It has great features and is not only a search app -it does so much more! Excellent support! Very quick and sufficient. Thanks, guys! ❤️

DesignWerket
Sweden
About 2 years using the app
January 21, 2022

Wow, what a great job you did. I really appreciate it. Congrats, you are an amazing team. I'll recommend you. 5 Starts.
I'll check if you have any other app to use on my page. Thanks again.

Tomin
Canada
About 2 years using the app
February 23, 2021

This app is great Only thing I wish it had was custom filters per collection So for Example I could have dedicated filters for mattresses and wouldn't show up on the Bed Page

Michael Edwards
United Kingdom
About 2 years using the app
August 23, 2020

App works great, but more importantly their team was very responsive and helpful and now we have a customized design at no extra cost!

Northern Boots
Canada
About 2 years using the app
Edited January 29, 2021

The app itself is pretty good and smooth. But the customer service is sometimes a little slow to respond. But they take feedback quite well. I have been working to get my store online www.lil-lollipop.com and same sizes were showing twice in drop-down, got the solution from the team. :) After giving it a 5 star rating i am reviewing it to 3 star. Though the app works as advertised a major flaw is when viewing on mobile the filters do not move with the page. There should be an option to place the filters at the bottom of the page. Problem Sorted by Devs

Lil Lollipop
India
About 2 years using the app
February 2, 2021

I've always been amazed that filtering by size isn't a standard feature on Shopify. However, this is a very reasonably priced plug in and it's made a huge difference to how my store looks. Nikita was super helpful and adjusted where the filters showed in my store and even offered to change the colours. I then noticed my search bar was different when looking for products (makes sense given the name but I was after a filter) the instant search is awesome!
Thank you for making my store an easier place to shop!

Claudia May Lingerie
United Kingdom
About 2 years using the app
September 16, 2022

Très bonne application conforme à nos attentes et excellent support qui est à l'écoute et très réactif.

LeBoMeuble
France
About 2 years using the app
Edited May 31, 2023

We are very satisfied with using Cloud Search to optimize the search of our website. The app is easy to use and one of the great things about it is that it is evolving so that some of our needs and suggestions have been met after installing and starting to use the app.
The app integrates with our multilingual store and there is always help for whatever problem we might have.
We had some custom work done by a third party to have the app styled more to our specific needs but since our needs were a bit specific, we don’t find this to be a fault of the app.
I do wish the app took manual listings in the collections more into account when filters are applied because this would greatly improve our ability to highlight specific products even when customers are filtering unnecessary products away, but I am told this is a work in progress.

As the manual listings are now taken into account, we have no more concerns with the app and we would definitely recommend it to others.

PetiteKnit
Denmark
About 2 years using the app
NP Apps replied May 25, 2023

Hi,

Thank you for your positive review and for sharing your experiences with our Cloud Search app! We're absolutely thrilled to hear how satisfied you've been with its functionality and evolution.

In response to your feedback about manual listings, we're happy to inform you that we've recently launched the manual/featured sort order support in our app. This feature will provide you with more flexibility in showcasing specific products, even as customers filter their search.

We invite you to give this new feature a try and share your thoughts. We look forward to hearing from you soon!

Best Regards,