Reviews (750)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

March 7, 2021

Support has been excellent, fast and helpful. Every issue I've had they have solved. I feel confident using the app with my store.

Home Office Life
United Kingdom
11 months using the app
November 6, 2019

Super happy with this app and their great customer service, they were able to tailor a solution for my filters swell. I highly recommend cloudsearch

Diamond Dolls
Australia
11 months using the app
October 20, 2020

Great app works well for us and the level of support is amazing! This app has helped our customer find exactly what they are looking for.

Muscle Nation
Australia
10 months using the app
Edited December 15, 2022

Only works around 10 % of the time. Most times it does not show any results. Very unreliable on my shopify 2.0 shop.

EDIT: Contacted the developer who literraly fixed the issues within minutes. Turns out the issue was with some code I had on my shop and now it works seemlessly.

Thank you.

Scentmore
Denmark
10 months using the app
NP Apps replied December 15, 2022

We found that the issue was caused by a 3rd party code in your theme that was blocking all Javascript apps from loading in your store. We've removed the problematic code and the issue is now resolved. Would you be able to adjust your review accordingly?

Edited May 30, 2022

Great app AND great technical support. I highly recommend. We tried a couple other prior search apps and the third time was a charm when we found CloudSearch.

ThinkAirPurifiers.com
United States
10 months using the app
December 18, 2022

Nikita is always very helpfull and kind.
Fast response and if there is a problem he fix it even when it is weekend
Good app and easy to use

Blink Jewels
Netherlands
10 months using the app
March 20, 2021

Fantastic App, amazing service! This app has helped increase sales and made it easier for customers to navigate our website. Very happy.

The Smokin' Cigar Inc.
Canada
10 months using the app
February 24, 2022

We use the app as filters only, and it works perfectly! The integration wasnt a problem at all, cause we got help from the team for the onboarding. Everything went smooth and we are superhappy!

thebasicshop.no
Norway
10 months using the app
February 14, 2021

Amazing filter and support! The filter was easy to integrate in our template and the team is super supportive to answer all questions and help with the setup.

Monte Stivo
Germany
10 months using the app
November 6, 2023

The app is very easy to set up and works very well. You can customize the filters easily to give your customers a great shopping experience. The entire team is willing to help if you have any issues. I can't recommend this app enough.

livijean
United States
10 months using the app