Reviews (750)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.
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Super app great help from the team keep it up guys
The help was outstanding they moved what i need it where i wanted it
They also quick reply’s to emails
so far so good, the app works great and they even helped me w/ some coding issues that i was having during install.
i love the search word sydonyms and ability to promote certain products on keyword searchs
I just installed but so far, I am VERY pleased! Great filtering capabilities and a great price. Thank you!
This app is amazing! This is exactly what I needed for our website. Filter search makes is so much easier for our customers to look for what they need. Also, customer support is wonderful! When I couldn't figure out how to put a search window on my website, Nikita helped with it. Thank you NIkita! Highly recommended!
We needed the ability to add product filtering to our collection pages on our site Puzzle Peak (https://www.PuzzlePeak.com). Cloud Search was very easy to install and configure and the filtering is smart and dynamic, very intuitive for our customers, works perfectly and was exactly what we were looking for. In addition, Cloud Search added dynamic instant search to our existing site search and customers have found it very easy to use. For us, this was a bonus on top of the product filtering functionality. Anything we can do as site owners to help our customers quickly find the product they are looking for, then the better chance there is to turn the visit into a sale. As a small business, any time you can find a quality app for free or for a small fee such as $5 per month, it deserves a big thank you. So, THANK YOU!
It's fine and can be better!
Easy to install but not online chat with assistance.
I would have something I can place everywhere I need...possible?
Thank you for taking the time to leave a review. We don't provide online support since we are a small team yet. However, we do our best to reply in a reasonable time.
We are waiting for your response and would be glad to resolve all the issues.
how to cancel free trial? i don't want automatic charge when charge date comes, please help.........
soon replied, and already solved so well, thank you!
Great team.
That's easy to show product pics with price under search click bar, if i need will turm back!
Great app! The suggestive search and many filter options are a huge boost for our business. With close to 50,000 skus, many search apps could not handle our store size, but this app has been the answer. The support team was fantastic as well, they solved an issue I had in less than a day after reaching out. Friendly, responsive team. Would recommend!
This app has only one job and it can't do it properly. By default, filters that already exist add new tags automatically, fact that it's not explained anywhere. However, if you create a new tag filter from scratch it won't do that (also not mentioned anywhere). You will go crazy not understanding why certain filters just reselect all tags out of nowhere. In addition to this, the UX is atrocious. When you edit a filter there is no "save" button, so whatever you did it's done. If you add too many collections to the filter where it should appear you can't see all of them, so you will need to remember them instead (absolutely great if you onboard someone new in the company and they can't see this, yay!). The more I use this app the more I feel it's really badly done. Also, customer service was kind of arrogant.
Hi,
Thank you for taking the time to provide the feedback.
We are glad to see that you are still using our app despite the challenges you experienced. We will take your feedback into consideration as we continue to improve our app and provide the best possible user experience.
We understand that technology can be frustrating at times, but it's important to communicate in a constructive and respectful manner. We provided a solution to your issue in the first response, it's a pity that you've chosen to react labeling our response as "appalling" and then "arrogant".
Our team is always here to support you. If you have any questions or need help with the app, please feel free to contact us at any time.
Nikita was very helpful when helping me setup the app the way I wanted for my store. You also can't beat the price! Powerful and awesome app!