Reviews (1,157)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and customer engagement through features like receipt customization with discount codes, cross-sell recommendations, and cart abandonment tools. They appreciate the automation of marketing tasks and the user-friendly interface that simplifies setup. The seamless Shopify integration and responsive support team further enhance the user experience, leading to increased customer retention and engagement.

December 20, 2019

CM Commerce has beautiful and easy to use email templates. I find the platform really easy to use. The Workflow recipes are very helpful. The platform does have some issues, but I have found the support and dev team are onto it and we always get a resolution. Looking forward to the teething issues being ironed out and then it will be a 5 star review from me.

Such Skincare
Australia
About 1 month using the app
June 4, 2019

When MailChimp no longer integrated with our Shopify store, we switched to Conversio. So far, it's been great! A great feature is that it is charged by the number of REAL customers you have - not just how many email subscribers are listed. Still in the testing phase and figuring out how to create our emails, but so far so good!

Budz Butter
United States
About 1 month using the app
Edited July 2, 2019

I enjoyed the free 30 day trial even though I didn't have much time to explore the app yet, I can tell that it will be helpful to my business and am looking forward to growing my email campaigns and the abandoned cart tools. Thanks Conversio.

Sundot Marine
United States
About 1 month using the app
May 14, 2015

This is a great app! Would recommend to anyone :)

HAK
United Kingdom
1 day using the app
May 7, 2019

I got this to replace Mailchimp since their integration with Shopify is ending. I really like the wide variety of pre-made templates for follow ups with customers, and after a month I've already seen a few conversions from them. It's relatively interface friendly, as someone not super tech savvy it's been pretty straight forward to build emails. I am a bit bummed about the monthly price, as I was on a free plan with Mailchimp and being such a small company, I don't need to send excessive amounts of emails, but hopefully over time it will prove to be worth the price.
I will say there are a few features that have been difficult for me to implement on my own, even with the Conversio instructions. I had to get their help to verify my domain to intergrate my email marketing customer list from Shopify. I also reached out for help with adding code/widget to show reviews left through Conversio follow up emails, but they wouldn't help me without charging me a fee. I feel if I am paying a monthly fee, it should include help with these available features if their provided instructions are not enough for me to complete on my own. Other than that, I've enjoyed the service so far and hope it will work out long term.

Burke Mercantile
United States
About 1 month using the app
May 26, 2019

I like this app so far because it also has the customer review follow up function and customer service is also good - I would usually get the response back within 24 hours to get help. The reason I took 1 star out is because the conversio's instruction on how to add the reviews on my shopify store isn't clear enough for me and still need help. I'll have to reach out to the customer service again. Everything else is great!

SweetCharmingPets
United States
About 1 month using the app
May 14, 2016

What a great piece of software ! This does so much more than just receipts. It's truly a asset to any store. I highly recommend it. I love it!!

Natures Healing Crystals
United States
1 day using the app
February 10, 2015

Im glad i have Shopify, this is a must-have 5 Stars App!
Our platform is working with Receiptful, and its totally FREE.
Sorry for BigCommerce, PrestaShop o Magento, they will have to wait.
For any kind of business, simple to customize and great support team.

Portafolium
Mexico
1 day using the app
March 9, 2015

Great app, but in this day and age of email inbox's bulging at the seams with unwanted messages I'm not about to send the equivalent of 2 emails confirming a purchase to my customers.
For me, as a consumer, nothing is a bigger turn off than a company sending me too many emails that I then have to sift through to find the important ones.
As a result, even though I love the design of the email the app generates, I've had to turn it off.
Look forward to getting it back once I can switch off the Shopify automatic email confirmation.

Hilltop Cloud
United Kingdom
About 1 month using the app
May 20, 2015

Awesome app, super customizable!
I would recommend this to anyone looking for customized receipt capability - plus, its FREE!

DeadRockers
United States
1 day using the app