Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.

June 8, 2016

I haven't made sales, thus none of the receiptful is sent to customer. But I can see it's potential, it makes your shop looks professional and it automates you to send and generate discount code to customer to get them to buy more. And since it's free, five star to you.

Pantasia
Indonesia
12 days using the app
Edited August 7, 2019

Ridiculously intuitive & flawless app. Perfect for email automation, recovering abandoned carts, and managing campaigns!...........................................................................................................................................................................................................................................................................................................................

The Vitamin Pit
United States
12 days using the app
July 4, 2022

A good app! Does what it needs to, leaving a review to get an extra day on my free trial :'D, on that note, good free trial period to learn the ropes

Kaiju Care
Australia
11 days using the app
February 10, 2023

So far so good. Quick response from customer service when we had a question and easy to get everything started.

WedgeportGifts
United States
11 days using the app
Edited June 25, 2015

Update:

It is really annoying that we cant send out amended invoices. The app put the wrong credit card number on the invoice and we cannot fix it through receiptful!!!!!!!!!

We have had a chance to work with this app (and its developers) for a couple of weeks and hope to pass on some useful information that other users will appreciate. Our review hopefully will help you to understand what this app can really do and not do so that you can save valuable time. I hope anyone who leaves a review of this app or any other Shopify app will do the same. I find that most reviews through Shopify to be useless as they are first impressions or too brief.

First of all, I would like to say that this app makes giant steps forward in receipt design and will provide a realistic possibility of getting a repeat sale. It is also good at sending out an receipt on a timely basis which is should do without a glitch. So if this is all you want this app is good,

Also, it appears that this app is good at resending an invoice if customers want another copy, To do this, you can press "resent receipt" in the Shopify order page or from the Receiptful website.

However, this app needs more development. Currently, if a customer has given you an incorrect or new email address, you to change the email address in Receiptful and send it from there. This is unexpected for Shopify users as we would make the email change on the orders page or the customer page. We would then press "resend receipt" on Shopify orders page. If you do this, the receipt will go to the old email address. In the end, the email address will have to be changed in Receiptful and Shopify to keep your records correct. It is worth noticing that Receiptful will show this receipt as "not sent" but we can confirm that it has been sent.

The other downside of Receiptful is that some of the basic tasks that other Receipt/Invoice apps have, Receiptful is missing. If you need to change/edit your receipt and resend it, you cannot do this in Receiptful. So if you need to change the address, add a redelivery charge, add a discount, etc. you cannot do this in Receiptful. You will have to do this manually, This feature in almost all of the other receipt/invoice apps from Shopify.

Finally, some more good news that we just learned -- if you want to send a copy of an invoice to your business email automatically, this can do this with Receiptful. If you do this you may be able to amend an invoice.or at least indicate the amendment in an email. We will investigate to see if you can fully edit the invoice -- but if would likely be an awkward workaround at best.

Conclusion: this App is free for a reason -- it is not really a fully functional receipt app .It is probably the best receipt app with Shopify if you don't want the editing function (Invoice4Shopify has the editing function but no upsell function). It has the potential to be quite wonderful. The developers seem very keen to improve the App so hopefully the changes will be coming very soon.

Igift
Canada
11 months using the app
April 10, 2015

extremely easy to set up and get working. this application is probably the best form of fraud protection an ecommerce website could possibly have.

A1 Apparel
United States
11 days using the app
August 22, 2017

i couldn't even edit the email receipt template... and the support team wasn't really helpful

Www Healthfreakstore Com
Singapore
11 months using the app
January 3, 2022

CM commerce is a very easy-to-use app, with excellent email marketing services. There is a wide range of templates & services to pick from.

GalacticVibesCo
Australia
11 days using the app
March 20, 2015

Good design. Looks professional. Easy to use. It's awesome that it's free. That's why I'm keeping this app for my business! Definitely would recommend it.

The only thing that could be an issue is, your customer will receive 2 Order confirmations, instead of one from Receiptful only. That's because Shopify doesn't allow automatic notifications to be deactivated on your shop.

You can turn around this by changing the text of your Shopify "Order confirmation" into a "Thank you" message instead.

LUCKY TWIN
Belgium
8 months using the app
March 5, 2021

The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!

Yvonne.b
United States
9 months using the app
CMC Campaign Monitor replied March 11, 2021

Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss this further and try to help with any issues you may have?