Reviews (1,154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this email marketing app for its user-friendly interface and easy setup. They appreciate its seamless Shopify integration and robust features like automated follow-up emails, abandoned cart recovery, and customizable receipts, which enhance customer engagement and boost sales. The app's customer support is noted for being proactive and responsive. Merchants also value the cross-sell recommendations and customer insights provided, reporting increases in repeat business and sales. Additionally, the educational content and continuous updates are commended for helping merchants refine their marketing strategies and adapt to changing business needs.
Refine
-
By rating
Update:
It is really annoying that we cant send out amended invoices. The app put the wrong credit card number on the invoice and we cannot fix it through receiptful!!!!!!!!!
We have had a chance to work with this app (and its developers) for a couple of weeks and hope to pass on some useful information that other users will appreciate. Our review hopefully will help you to understand what this app can really do and not do so that you can save valuable time. I hope anyone who leaves a review of this app or any other Shopify app will do the same. I find that most reviews through Shopify to be useless as they are first impressions or too brief.
First of all, I would like to say that this app makes giant steps forward in receipt design and will provide a realistic possibility of getting a repeat sale. It is also good at sending out an receipt on a timely basis which is should do without a glitch. So if this is all you want this app is good,
Also, it appears that this app is good at resending an invoice if customers want another copy, To do this, you can press "resent receipt" in the Shopify order page or from the Receiptful website.
However, this app needs more development. Currently, if a customer has given you an incorrect or new email address, you to change the email address in Receiptful and send it from there. This is unexpected for Shopify users as we would make the email change on the orders page or the customer page. We would then press "resend receipt" on Shopify orders page. If you do this, the receipt will go to the old email address. In the end, the email address will have to be changed in Receiptful and Shopify to keep your records correct. It is worth noticing that Receiptful will show this receipt as "not sent" but we can confirm that it has been sent.
The other downside of Receiptful is that some of the basic tasks that other Receipt/Invoice apps have, Receiptful is missing. If you need to change/edit your receipt and resend it, you cannot do this in Receiptful. So if you need to change the address, add a redelivery charge, add a discount, etc. you cannot do this in Receiptful. You will have to do this manually, This feature in almost all of the other receipt/invoice apps from Shopify.
Finally, some more good news that we just learned -- if you want to send a copy of an invoice to your business email automatically, this can do this with Receiptful. If you do this you may be able to amend an invoice.or at least indicate the amendment in an email. We will investigate to see if you can fully edit the invoice -- but if would likely be an awkward workaround at best.
Conclusion: this App is free for a reason -- it is not really a fully functional receipt app .It is probably the best receipt app with Shopify if you don't want the editing function (Invoice4Shopify has the editing function but no upsell function). It has the potential to be quite wonderful. The developers seem very keen to improve the App so hopefully the changes will be coming very soon.
So far so good. Quick response from customer service when we had a question and easy to get everything started.
extremely easy to set up and get working. this application is probably the best form of fraud protection an ecommerce website could possibly have.
i couldn't even edit the email receipt template... and the support team wasn't really helpful
CM commerce is a very easy-to-use app, with excellent email marketing services. There is a wide range of templates & services to pick from.
Good design. Looks professional. Easy to use. It's awesome that it's free. That's why I'm keeping this app for my business! Definitely would recommend it.
The only thing that could be an issue is, your customer will receive 2 Order confirmations, instead of one from Receiptful only. That's because Shopify doesn't allow automatic notifications to be deactivated on your shop.
You can turn around this by changing the text of your Shopify "Order confirmation" into a "Thank you" message instead.
Really amazing receipt app. We now have professional looking receipts that our customers get inside their emails, rather than receiving a link that says "click to view your invoice", like we had before. My only wish is that they were also formatted to print for shipping with the packages, but we had to get a different app for that.
well done its helpful im very intrested in business so this was super helpful to know about and use and see how this works in real time
CM Commerce has beautiful and easy to use email templates. I find the platform really easy to use. The Workflow recipes are very helpful. The platform does have some issues, but I have found the support and dev team are onto it and we always get a resolution. Looking forward to the teething issues being ironed out and then it will be a 5 star review from me.
Excited to be using this app. Their flows look pretty optimised for conversions. Looking forward to seeing what this app can do.