Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.

March 5, 2021

The worst experiences ever! Very difficult to set up with unclear instructions. Worst customer services ever!!!

Yvonne.b
United States
9 months using the app
CMC Campaign Monitor replied March 11, 2021

Hi Yvonne, I am sorry to hear about your experience. Would you please contact us here: https://help.commerce.campaignmonitor.com/s/contactsupport and we would like to discuss this further and try to help with any issues you may have?

December 16, 2015

Really amazing receipt app. We now have professional looking receipts that our customers get inside their emails, rather than receiving a link that says "click to view your invoice", like we had before. My only wish is that they were also formatted to print for shipping with the packages, but we had to get a different app for that.

Claire Kinder Studio
United States
7 months using the app
October 13, 2021

well done its helpful im very intrested in business so this was super helpful to know about and use and see how this works in real time

divinebossthoughts
United States
9 days using the app
December 20, 2019

CM Commerce has beautiful and easy to use email templates. I find the platform really easy to use. The Workflow recipes are very helpful. The platform does have some issues, but I have found the support and dev team are onto it and we always get a resolution. Looking forward to the teething issues being ironed out and then it will be a 5 star review from me.

Such Skincare
Australia
7 months using the app
February 10, 2022

Excited to be using this app. Their flows look pretty optimised for conversions. Looking forward to seeing what this app can do.

ChargingLab
France
9 days using the app
July 14, 2015

This app is very useful because I don't have to write the HTML design myself for the confirmation emails sent out to my customers. The test email really helps me to know exactly what the customers will see.

Sophishop
United States
6 months using the app
January 20, 2016

After months of having the free service. I decided to sign up for the premium service. They did NOT send one email out. I figured it was the holidays, I contacted customer service and adi made it seem that he had sent the emails out to potential customers. But on the screen within my Receiptful account it shows and still says no emails have been sent. BUT THEY TOOK MY MONEY FOR TWO MONTHS!!!! WASTE OF MY MONEY....... ADI AND RECEIPTFUL IRRATATE MY SOUL

Tasr Tyc
United States
7 months using the app
November 13, 2021

This app makes marketing emails a quick and easy task! I would hardly recommend it! You can just set up your account in minutes and It's all done. Really good support as well.

Peelinpeace
United Kingdom
6 months using the app
Edited July 22, 2020

I've been using the app for a short time, but what I've seen, it has been very useful, and very easy to use. Will see how it keeps going.
Would love the reviews feature to be in the basic plan.

Chalo Chalo Colombia
Colombia
6 months using the app
October 24, 2021

So far, I've been happy. This app streamlines so much about the marketing process for my store, so I can be less stressed knowing I don't have to handle it all myself.

Adore Melanin
United States
8 days using the app