Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.

November 21, 2017

Doesn't work anymore, i got this message all the time when i want to connect
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Something went wrong, we're sorry! Try refreshing this page first to see if that helps.
If not, you can go to the Conversio Home Page here, or if you need to contact us, send us an email and we'll look into it.

Trends Cat
Canada
6 months using the app
October 31, 2016

Very impressed so far. Reasonably easy to set up and tweak to my satisfaction. Receipts look great and I look forward to the improved image my customers gain and increased sales and referrals. I haven't implemented the premium features yet, but am impressed enough at this point to be considering them. www.HaganSkiMountaineering.com

Hagan Ski Mountaineering
United States
6 days using the app
May 26, 2019

I like this app so far because it also has the customer review follow up function and customer service is also good - I would usually get the response back within 24 hours to get help. The reason I took 1 star out is because the conversio's instruction on how to add the reviews on my shopify store isn't clear enough for me and still need help. I'll have to reach out to the customer service again. Everything else is great!

SweetCharmingPets
United States
4 months using the app
November 17, 2022

simple and easy to use. I really like this app. We will see how this app will treat me in the next couple of weeks when releasing my products.

silkyhair-collection.myshopify.com
Canada
6 months using the app
May 18, 2017

Nice app replaced a lot of apps we had

Case Fun Ltd
United Kingdom
4 months using the app
January 13, 2023

I've been trying to reach their team for 2 months to help us with downloading our customers' reviews and they don't provide any answer. I wouldn't recommend it. Poor app. Really disappointing.

The Glow Factor
Argentina
5 months using the app
July 21, 2020

Great app so far. Easy implemented and fast support. Would recommend. Could use some additional features like generating coupons on pop ups though.

kartata
Germany
4 months using the app
Edited July 23, 2020

I used this app to help me do an abandoned cart email campaign. I really like how it does allow me to set up so that my customers would receive a discount coupon after they purchase a product. I would recommend it. It would be nice if it did my website set up automatically for their customer service could have been better.

romptastic
Jamaica
4 months using the app
May 23, 2016

Works as promised. Nice customizable email platform that engages the customer and makes it easy to spread WoM. Thanks!

Risubrand
Finland
5 days using the app
June 29, 2019

VERY BAD CUSTOMER SERVICE. IT HAS BEEN 6 DAYS AND THEY COULNDNT FIX MY PROBLEM. AND THEY DONT REPLY FOR LAST 3 DAYS!!

Sententia Jewelry
United States
5 months using the app