CM Commerce: Email Marketing , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.
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There's some fake reviews in here for sure. They have terrible customer service. Raise a ticket and wait a week for someone to send a link to a FAQ.. We went back to using the native Shopify tools that seemed to work a lot better.
This app will suck because they will remove the receipt on the free plan. what a fu*kin greedy people.
It's a good app however we found people placing first time order getting a receipt good for 10% on next purchase only to cancel their order and replace with coupon generated by receiptfull on newer order. It would be good if receiptful would cancel coupon generated if customer canceled order.
In addition far too many coupon codes are generated and results in difficulty finding coupons that have been manually entered.
I've used this app for several websites and it really is the best solution to get started with email marketing, reviews, UGC, automations, etc. Really enjoy working with this app, really easy to use.
I like the way the receipt looks.
Love this app! So easy to install and customise. Our receipts look great now!
Conversio is a relatively simply email marketing tool to plug into your online store. The initial setup has been easy and the Conversio support are very responsive and willing to troubleshoot any issues that arise. The tool offers additional widgets that can be added to your web store's product pages to allow product recommendations and product reviews directly on pages. This has increased impressions and is starting to lead to conversions too!
Terrible support, nothing was resolved in the time i demoed this app. Overpriced! They wanted to charge me $99 and up for 55 active clients even though i have 4k clients that im not considering CLIENTS there is no way to remove those clients. They will force syn all the clients from your shopify account and consider those ACTIVE CLIENTS even if they are spam accounts or not. They did not want to work with me so F* them! Poor attitude.
I'm really sorry to hear that you had a negative experience with our support team and I wanted to reach out to help rectify the situation. I believe there are some misunderstandings here as well as some of the figures you've mentioned are incorrect based on the conversations you had with my team and the activity in your account.
My team members thoroughly explained our pricing structure and what that meant for your account. I understand that you don't agree with our pricing but we were transparent about how we calculate contacts and what your billing would look like. In November, we explained that contacts and order history are pulled in directly from Shopify and could not be updated through CM Commerce.
A fundamental part of the CM Commerce platform is the ability to retarget inactive customers which is why we include them in our pricing. This is done through our workflows (for re-engagment campaigns, cross sell emails, etc) as well as our newsletters. While this feature may not be applicable for all of our customers, many find these features to be exceptionally useful in growing their returning customer base. As such, we cannot offer discounted pricing as we cannot omit those types of features from specific pricing plans.
Your calculations of active customers also seem to be incorrect. You say that you have 55 active customers, but in the month that you trialled with us you sent emails to 761 unique email addresses. That isn't taking into account any historical orders or contacts, only contacts that were reached by CMC in the one month free trial. With that in mind, I do believe the 1000 - 2501 customers tier is correct.
We're always happy to discuss this with you further offline and we'd love to offer you another free month's trial to use the platform.
Super easy to set up and the receipts look gorgeous. I just wish I could use this template for all of my other emails, most importantly shipping confirmation. The only troubling thing is how few people actually open their receipts. But the fact that I have that information is all thanks to Receiptful, and it was super easy.
Just started using CM commerce for Nu Hair. No complaints so far. Easy to use, don't like having to add a logo section each time and can be a tad buggy, but overall it's great. Happy that they are part of Campaign Monitor. Looking forward to getting features available in that platform like the countdown timer and engagement segments. Hopefully, it can help drive more customers to nu-hair.com