Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.

Edited November 27, 2020

I upgraded to Pro paid $250 and their "Custom" email template feature is a hook and crook scam. You cant customize crap. paid a fiverr designer for nothing. paid 250 for nothing. GIVE ME MY REFUND!

SpyEmporium.com
United States
2 months using the app
March 23, 2023

Really useful, used before, and has helped manage mailing services from upselling to notifications.

Enki Humidifier
United Kingdom
About 2 months using the app
March 17, 2019

So far not so good, nothing seems to work am I doing something wrong?
I am pretty sure I loaded it correctly

Seaturtleworld
Australia
2 months using the app
CMC Campaign Monitor replied March 18, 2019

Hi there, thank you for reaching out and for your feedback - I've sent an email to you directly about this issue. There are a number of features that you have not enabled that I think will help you to maximize your ROI for Conversio :)

February 23, 2023

I just started a new journey with CM Commerce. So far so good. It is easy to install and set-up. I will come for feedback when I start using.

Philadelphia Isotopes
Tanzania
2 months using the app
Edited April 25, 2018

The conversion rate is low of abandoned carts. Moreover they stopped all my campaigns and haven't informed me. I lost many sales because of that

Mookyboutique
United States
About 2 months using the app
February 20, 2021

Difficult set up. Says $9/mo to start, added my cc then it said $79/mo for me due to 3221 subscribers. Not transparent about pricing up front. I'm not going to spend time setting up, customizing, etc. for 1 week free trial, then $79/mo. Can't afford it right now. Also received a condescending email after taking a few days to get back to it. Sucks because I've seen demos of this app and it looks fantastic.

ModelSupplies
United States
About 2 months using the app
CMC Campaign Monitor replied February 25, 2021

Hi ModelSupplies, Thank you for your feedback. If you would like to discuss this further, we are happy to help. Just submit a case here: https://help.commerce.campaignmonitor.com/s/ and we will be more than happy to reach out as soon as we can.

March 5, 2022

Bonne appli mais difficile de trouver les choses, je le recommenderait mais il faudrait un peu améliorer la surface.

Sensorbar
Switzerland
About 2 months using the app
May 17, 2019

WE USED MAILCHIMP FOR SO LONG ABOUT 3 YEARS WITHOUT ANY ISSUE!

TODAY IS OUR FIRST DAY TEST TO SEND TO ALL OUR SUBCRIBERS and THIS IS DISASTER!!

HERE IS THE MESSAGE YOU GET WHEN YOU USE CONVERSIO!!!!

Domain temporarily disabled
We disabled your domain temporarily because there was an issue with your emails. As a precautionary measure for your domain’s reputation, we have stopped all Newsletters and suspended access to this feature.

Please contact support so we can work with you to resolve this.

POKOKS.COM
Malaysia
About 2 months using the app
April 3, 2023

Good Email marketing app, relatively easy-to-use interface and has great functionality. I recommend you use it.

Portable Plugs
Australia
About 1 month using the app
May 22, 2015

Fantastic app, wish I had found it sooner! Very simple drag and drop set up to get beautiful results. Up-sell integration is very easy and I was extremely impressed with the automatic unique voucher code feature, a simple drag and drop, couple of clicks and you have one of the best up-selling opportunities available. And it's free! I think this is the most comprehensive, easy to use and well designed Shopify apps I've ever used.

Slim Wallet Junkie
United Kingdom
2 days using the app