CM Commerce: Email Marketing , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation features, including follow-up emails and abandoned cart reminders. They value its customizable options, unique discount codes, and product links in newsletters. The review and recommendation features have boosted sales and conversions for some merchants. Customer service is noted for its quick response, and the seamless Shopify integration is a plus. Merchants report increased repeat business, customer engagement, and site traffic. The app also offers professional-looking receipts.
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Great product (when it works) but their support team is extremely slow
So pleased with this app. Finally my emails look professionally branded rather than how they looked with the plain old Shopify templates. Also using their Product Recommendations service for my site and this works so much better than others I have used and so much simpler to install. Great Support as well. Highly recommended.
Complicated setup i order to use the Newsletter function. Having to add various data with your domain provider (and waiting up to 4 hours for it to work) is too complicated and time-consuming for most people/companies. Other apps work straight out of the box, so I hope Conversio will change this in the future. Until then, we'll go with another solution.
Thank you for your feedback and I'm so sorry that you've had this negative experience setting up your newsletters. We're happy to do this on your behalf, and have reached out to you directly via email. We're looking forward to working with you and getting your account set up!
I enjoyed the free 30 day trial even though I didn't have much time to explore the app yet, I can tell that it will be helpful to my business and am looking forward to growing my email campaigns and the abandoned cart tools. Thanks Conversio.
I love the idea of the receipts, but with the many email templates that shopify has to send to customers it would be much nicer if they had other templates suitable to that as well.
the app is really awesome, its perfect, i recommends it for all online store owners
Amazingly app. Very good and useful app. Definitely for everyone. Check us out at https://swankclass.com/
Great app, but in this day and age of email inbox's bulging at the seams with unwanted messages I'm not about to send the equivalent of 2 emails confirming a purchase to my customers.
For me, as a consumer, nothing is a bigger turn off than a company sending me too many emails that I then have to sift through to find the important ones.
As a result, even though I love the design of the email the app generates, I've had to turn it off.
Look forward to getting it back once I can switch off the Shopify automatic email confirmation.
has a lot of mistake when you are trying to do your messages. specially the notification.
Very rude support, I asked them to use my mail list because people who have Abandoned Cart also checked "Receiver Promotion Offer" I got an answer from them that the Checkmark is not strong. I don't know how "strong" the checkmark should be, next email I received that they are going to delete my account, which I found very dangerous and rude. So sad I had a good opinion about them. Very disappointed. Do not use them because whatever they don't like they may delete you or lock your functions.
Thank you for your feedback and I’m terribly sorry to hear that you had a negative experience. We’ve reviewed your support tickets from last Friday and replied directly, and wanted to also reply here to further clarify the situation.
We'd like to note that no way did we threaten to cancel your account for you. You said “I lost the point use Conversio for my Marketing needs.” at which point we let you know how you could cancel if you wanted to (by deleting the app from Shopify). We apologize if this wasn’t clear, as we in no way intended to convey that we were going to cancel on your behalf. Your Conversio account has remained active.
Your initial ticket, where you mentioned no longer finding value in the platform, was concerning sending additional marketing email campaigns to people who had abandoned a cart with you but who had not officially opted into receive email marketing. This type of email campaign would be considered spam, because the individuals who have abandoned a cart, and never completed the purchase did not explicitly opt in to receive email marketing from you. Sending emails to people who haven’t consented to receiving them is against various email regulations and laws, and can also have a very negative impact on your sending reputation.
We’re more than happy to work with you on sending emails to your subscribers, and to further help you to optimize your account. You’re always welcome to reach out to our team directly at help@conversio.com