Reviews (1,152)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, which integrates seamlessly with Shopify for efficient marketing management. They value the automation features, like email marketing and abandoned cart recovery, for their effectiveness in boosting sales and customer engagement. The customization options for receipts and emails help maintain brand consistency, and features like cross-selling and upselling are credited with significantly increasing sales. The customer support team is also praised for being responsive and helpful. Merchants report increased repeat business and customer retention due to the professional quality of communications, and many find the app to be a good value, often replacing multiple other apps to streamline operations and reduce costs. The generation of unique discount codes and automated follow-up emails further enhance customer engagement and encourage repeat purchases.

March 2, 2018

Very good and very complete application (I have not used all the possibilities). The customer service is very available and attentive. I installed conversio on my two shops, I can not live without it. I highly recommend this app.

Bonheurencadeau
France
29 days using the app
May 11, 2022

I've been using this app to automatically send emails to customers when they leave a cart abandoned. It was quite easy to set up the system I wanted but took a little bit of time to learn how to edit the default emails so they were the right colour scheme etc but now it's very easy and quick for me. They look great. One improvement would be the online chat help, the chat bot wasn't very helpful in my case. I'd rather be able to chat to a person straight up rather than send an email off and wait for a response.

YardSuccess
Australia
28 days using the app
June 6, 2016

Awesome. Not just a receipt but the KING of receipts! Love the add on upsell feature.

Getthisfree
United States
27 days using the app
October 18, 2017

Perfect for our new store! www.babybinge.com

Minimalwatches
United States
27 days using the app
April 19, 2016

Great app, four stars because several hotmail customers don't receive the receipt but overall works fine.

Sweetly Before
Spain
Over 1 year using the app
January 15, 2022

Very easy to use, I was recommended this app by an ecommerce mentor and I am finding that it is living up to my expectations.

Stylessed
Australia
26 days using the app
Edited January 20, 2018

The receipts looks nice and helps with customer engagement. When designing receipt template, it needs to be made more clear how to integrate receipt with digital downloads.
www.BuyExcelTemplates.com

Buytemplates
United States
Over 1 year using the app
November 28, 2022

CM commerce is the best email marketing which helps my business to grow. I highly recommend it. This app is really easy to set up in your Shopify store.

Outerpet
Australia
25 days using the app
Edited April 23, 2019

Learning curve is a little steep, but customer service is there to help. Visually this just never compared to mailchimp (can't outline my buttons, etc. little visual things) so I continued using mailchimp for newsletters.

Delia Langan Jewelry
United States
Almost 2 years using the app
August 5, 2015

Looks very promising as far as I can see!

Medium Black
Canada
Over 1 year using the app