Reviews (79)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 18, 2024

Trusted and support is excellent

Digital Dress Room
India
7 months using the app
April 24, 2024

The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment.

Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform.

In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!

GNC India
India
4 months using the app
September 25, 2021

The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.

Kattam
India
Over 3 years using the app
February 1, 2024

The integration was smooth. It’s effectiveness in managing COD transactions has optimized our order confirmation process, leading to improved order fulfillment reliability.

A notable highlight of our interaction has been the outstanding assistance offered by the CODFIRM team. Their prompt responsiveness and assistance have played a crucial role in swiftly resolving any questions or issues. The team's commitment to delivering a seamless user experience has greatly bolstered our trust in the product.

In summary, we are thoroughly pleased and wholeheartedly recommend CODFIRM!

Flo Mattress
India
Over 2 years using the app
Edited October 9, 2024

I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a lack of commitment to customer needs, and I’m left questioning the value of our partnership moving forward.

Meadbery
India
About 3 years using the app
December 13, 2021

I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.

FarmMate.in
India
Almost 3 years using the app
CODFIRM replied December 13, 2021

Hello there,
Many thanks for taking your time to leave us a review! Greatly motivational to our entire team :)
About the blacklist feature request, I have added it to our product roadmap.
Thank you so much for your advice and your review.
Apart from the blacklist feature, we have an advanced fraud detection algorithm to flag those who regularly RTO. Do check my message to you on +91 769XX XXX27.
Kind regards,
Hriday Agarwal
Founder at CODFIRM
hello@codfirm.in

July 13, 2023

Excellent Application, have made the transactional process simple and transparent for both us as the Seller & the Customer. Our rate of cancellation has gone down and we have been able to convert lot of orders from COD to Pre-paid without any glitch.

Mai Soli
India
Almost 3 years using the app
July 8, 2021

I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)

BownBee - Creating Special Moments
India
Almost 3 years using the app
January 23, 2024

Exceptional app! Reduced RTO with COD verification and enabled smooth transition from COD to prepaid using WhatsApp integration. Highly recommended for efficient order processing.

Beatitude
India
About 2 years using the app
May 16, 2021

Very Helpful App. Has really helped us identify the right customers reduce our RTOs which has saved huge costs.

Coccoon Personal Care
India
Over 2 years using the app