Reviews (188)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 14, 2025

Very easy to use interface and great support. 5 stars!

botanist
United States
About 1 month using the app
March 7, 2025

Excellent support, really really impressed, would recommend to all

KATU
United States
About 2 months using the app
February 27, 2025

I have used EVERYTHING out there. This is better than all of them! I have been a shopify user since 2016.

CAMO HQ
United States
About 2 hours using the app
December 8, 2024

Just pure value all the way. These guys have solved all the painpoints with running CS for a small-ish store and best of all the price is amazing (free atm). 8/5 stars if it would be possible.

Meribottles
Finland
About 19 hours using the app
December 2, 2024

Best free helpdesk app by far, with very functional built in AI. Easy to use and syncs orders well.

GrippTek
Netherlands
13 days using the app
October 25, 2024

10/10. Amazing app, amazing founder.

Masonic Revival
United States
16 days using the app
August 27, 2024

Was evaluating this vs Gorgias and the value and product offering this has is leaps and bounds better for a way better price. If you're looking for a customer support platform with all the essentials you need, look no further than Commslayer! If I could give this 100 stars I would!

bldblz
United States
About 7 hours using the app
July 17, 2024

Gorgias needed a serious competitor and this is IT

Kayode
United States
26 days using the app
July 15, 2024

Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.

Yuzu Knives
United Kingdom
17 days using the app
Actuals Oy replied July 17, 2024

Thanks for your feedback! We'll do our best to build the "judgeme" of helpdesks.

Karri / co-founder

April 15, 2025

Great tool, really customizable and very easy to learn. On top of that, top-notch AI features that work really well !

Tuco Classic
France
4 days using the app