Reviews (136)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing customer service workload and boosting productivity. It's praised for affordability and functionality, rivaling Gorgias and Zendesk. Key features include seamless Shopify integration, ticket management, AI-driven responses, and social media integration. The app is user-friendly, easy to set up, and handles tickets autonomously. Merchants commend its fast, reliable performance and responsive support team, with regular updates enhancing customer support operations.

January 6, 2026

Canapuff
Portugal
5 months using the app
February 27, 2026

InfiniteLove BCN
United States
6 days using the app
March 1, 2026

GLP-1 SOS Supplements
United States
5 days using the app
December 10, 2025

Cased
United States
25 days using the app
September 12, 2025

GearLit
Vietnam
7 months using the app
February 27, 2026

koala straw
United States
About 1 year using the app
March 23, 2026

MyCedarWellness
United States
About 19 hours using the app
January 8, 2025

Amazing App, has everything we need, plus fantastic AI assistance which makes the experience even easier!

Witi Witi
United States
About 13 hours using the app
November 8, 2024

Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!

EarthFlow
Australia
6 days using the app