Reviews (179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
November 3, 2024

Great app! Works well with email and other integration, canned response and the AI features are great!

Hydrangea Coffee Roasters
United States
3 days using the app
October 12, 2024

The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

Watches of Cupertino
United Kingdom
About 2 months using the app
September 12, 2025

We switched from another support app and are now saving a lot of money. Commslayer offers tons of features, the AI is great, and new functions are constantly being added. The support team is outstanding and very responsive. Highly recommended!

Wasserfilteroase
Germany
4 months using the app
Edited March 9, 2026

Best customer service app out there. Stop overpaying!

FRANKLY Collective
United Kingdom
4 months using the app
November 17, 2025

So much better than any other helpdesk we've ever used.

Feelair
Denmark
17 days using the app
Edited January 29, 2026

Ótimas funcionalidades

FisioStore
Brazil
23 days using the app
November 5, 2025

Hands down the best helpdesk we’ve ever used — and at a really fair price!

Nordic Revive
Denmark
4 months using the app
February 27, 2026

In my opinion the best software for your CS and also the cheapest. I used Gorgias before and the service was shit, could only ask through email and with Commslayer I have the ability to ask things on Slack directly.

So please go to commslayer, I really advice you based on financial opinion and the speed of new features in this software to go to Commslayer. Love team sneakerask

SneakerAsk
Netherlands
6 months using the app
September 13, 2025

Exceptional product. Excellent pricing. Killer team.

Odd Giraffe
India
7 months using the app
September 12, 2025

Amazing product and team. Never leaving.

Bums & Roses
United States
5 months using the app