Reviews (179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 29, 2025

Our rep at Social Snowball recommended you guys to us instead of Gorgias, and we are honestly shocked at how amazing your software is — especially at this price point. Thank you for building such an incredible, affordable product. We’re really excited to keep working with Commslayer!

HNY+
United States
10 days using the app
May 14, 2025

Excellent product. Karri is incredible responsive to feature requests and the dev team seems committed to making this an excellent app. Very pleased to be migrating from Gorgias.

Dayspring Pens
United States
About 2 months using the app
April 3, 2025

It's great! Karri and the team are always improving things too and are highly open to feedback. I've been very impressed after switching from Delightchat.

GYMWASH
United Kingdom
2 months using the app
March 10, 2025

Such a great app for customer support. Super easy to integrate with our channels and very fast support.

Candelinas
Greece
About 1 month using the app
February 28, 2025

Great app and great support! I had a few questions during setup, and the support team responded instantly - fast, professional, and very friendly.
The app works great, and now my communication with customers has become even more efficient. I recommend it!

Diet Smoke
United States
2 months using the app
January 10, 2025

Amazing product - I can't believe brands are paying hundreds (sometimes thousands) a month for other SAAS's that do the exact same thing. Karri is a boss too.

Nectar
United States
3 days using the app
January 2, 2025

Honestly is a gamechanger. At the FREE pricepoint you wont find anything better and it is far better than simply using G-Suite for CS. Has AI, auto hides bad comments, etc. Give it a try.

Plus, Karri is a legend

Scently
United States
3 months using the app
December 10, 2024

Great app to help with customer support! Karri, the co-founder, is also super helpful! Excited to see this app continue to evolve and improve!

Eroselle
United States
About 1 month using the app
November 16, 2024

Great UI and design, easy to set up and use + very quick support

Made Without
Latvia
About 14 hours using the app
November 3, 2024

Great app! Works well with email and other integration, canned response and the AI features are great!

Hydrangea Coffee Roasters
United States
3 days using the app