Reviews (179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
December 9, 2025

Easy to setup, simple to use and super well priced. So much better than the alternative help desks on the market.

Caddie Wheel
Canada
5 months using the app
Edited February 27, 2026

Price to value ratio of this app easily beats every other app by 10x. Speed of development is crazy. Team is friendly and hands-on. What more do you want?

Soundbrenner
United States
3 months using the app
March 2, 2026

They will have my business forever. Giving me the product for free while I get my s*^& together gets them infinite brownie points. I can't wait til I'm a little further along and can pay them for the next tier up to keep this business humming.

Night Moves
United States
3 months using the app
Actuals Oy replied March 3, 2026

This was definitely the best review we've ever gotten!

Cheers,
Karri / cofounder

January 15, 2026

The best helpdesk

Ortoflex
Poland
About 1 month using the app
January 16, 2026

Super happy with Commslayer. Especially powerful as a small team.

OMNI¹
United States
4 months using the app
September 12, 2025

Best Shopify helpdesk app out there—easy to use, packed with great features without costing an arm and a leg, and the team is fantastic at resolving any issues!

Arozen
Australia
About 2 months using the app
September 12, 2025

We almost spent way more on something else. If you are wondering if all the 5-star reviews are legit .. install it and find out for yourself. The team devs are great and the app keeps getting better. Well worth it.

Inside U
Canada
2 months using the app
August 24, 2025

We changed over from Intercom (+200 usd/mo) to Commslayer. Hidden gem, basically everything but for a tenth of the price. CRAZY VALUE

Oscar Blue
Finland
17 days using the app
January 22, 2026

Love the reachability of the founders and the value for money is very good here! They often come with very unique updates and they are quick to adapt when things are not yet working as they should

Bloomfold
Netherlands
6 months using the app
July 15, 2025

Perfect for customer support, saves us an absolute fortune compared to other customer support software.

TRS Golf
United Kingdom
30 days using the app