Reviews (188)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 15, 2024

We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.

Grow Gang
United Kingdom
3 days using the app
September 9, 2024

We love Commslayer! We were wary to migrate away from Gorgias but Karri and the Commslayer team have been amazing. Onboarding was quick, the tool itself is simple to use and functions well, and issues are resolved with lightning speed. They are one of the most responsive teams we've ever worked with and their commitment to developing the best CX tool out there is evident in all that they do. Make the switch - you won't regret it!

Larissa Loden
United States
2 months using the app
March 6, 2026

Commslayer has helped us organize our support really well. It is the best app out there for support if you have a Shopify store.

OPPO Benelux
Netherlands
About 1 year using the app
March 5, 2026

great

Elory
United States
6 months using the app
January 20, 2026

Solid CS app - great price. Gets the job done. Features are being added quickly.

Abbreviated
United States
About 1 month using the app
March 2, 2026

Amazing value and always rolling out good new updates!

Yes Friends
United Kingdom
5 months using the app
March 2, 2026

Best app ever, over my expectations... Literally changed my life & mental load. Thank you, Commsalyer.

NOIR KĀLA
Canada
18 days using the app
January 20, 2026

This tool is quickly becoming the best customer support software at a ridiculously low price

Tooxt
United States
4 months using the app
March 1, 2026

Great app and great support team

Alpine Outlets
United States
About 2 months using the app
February 27, 2026

Best App

BLOOM LONDON
Netherlands
3 months using the app