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Lenie and the Commslayer support team have been amazing. The level of support they provide really makes it feel like we’re part of the same team, rather than just clients. That kind of partnership also builds a lot more confidence for companies like ours that rely on Commslayer as an important part of our day to day operations. May the Force be with the Commslayer team!
Great team and great software. I found found this amazing to use, the cost is very good and when we need help the team is always quick to answer
Great Helpdesk with amazing AI features. The team is incredibly helpful and supportive with onboarding and set up. 10/10!
They have a great support team that will walk you through as many steps as needed if you ever have troubleshooting issues. Once you get used to the layout of CS, it becomes very easy to manage. Great work
Has been great so far! They are always adding new features and it makes our customer service so much easier
Tested a lot with Commslayer and now live. This looks very promising! This will be a real timesaver for our business. I'm excited! You can't tell that answers are made with AI. Biggest task now is to train the AI-agent.
Using the public FAQ page functionality is a major plus!
If you're looking for customer support without getting ripped off, you've found the answer. Commslayer is AI first, has an amazing MCP and is easily trained. We're stoked on them
Staff are fast, super helpful, and open to suggestions (and they actually implement them).
Great support and fast problem solving! We appreciate their assistance and easy fixes. The platform is easy to use, comfortable approach and very helpful customer support. Thank you!
As our business has grown, it's become almost impossible to manage reviews, Facebook comments, Facebook messages, support emails, etc. Commslayer has been a game changer to simplify and manage those channels in one place, one login. We're using the free help desk right now but are setting everything up to turn on AI to automate a lot of the things that we're doing manually today. Plus, this system will allow us to plug in part-time support agents to help out during peak seasons. This is a great product. The team is great. They're super helpful and responsive and I have no doubt that this will be the Judgeme of support products for Shopify moving forward.
