Reviews (84)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
December 9, 2025

Easy to setup, simple to use and super well priced. So much better than the alternative help desks on the market.

Caddie Wheel
Canada
5 months using the app
December 11, 2025

Hands down the best Helpdesk software.

Karri & Bernardo are beyond helpful.

Couldn't recommend them enough and the value for money is insane.

Thanks guys

Penrose Skin
United Kingdom
4 months using the app
November 17, 2025

decent app but no support from the customer support. I emailed almost a week ago and no answer, they don't even have a chat support on their website

SnoreSolvers
Sweden
4 months using the app
Actuals Oy replied November 20, 2025

Hey, my deepest apologies for missing your email. Our support had missed your message.

Please check your inbox for my reply and solution :)

-Karri / cofounder

January 15, 2026

Great app & and support. The pricing is very affordable and AI integration is great. The idea is to make CS efficient and to give a great user experience to consumers. Looking forward to exploring more features!

6TH NBRHD
United States
About 1 month using the app
September 12, 2025

The best helpdesk for the price (probably the best Helpdesk, period). Commslayer is developing new features so fast, making the experience better and better, while not charging the earth for it. Their AI is the best I've seen in the CS space.

Karri and his team actually listen to feedback, are always looking to improve and their product, it's a joy for me and my team to work with!

Cancha
United States
4 months using the app
September 12, 2025

i really like Karri and how he conducts himself. we ditched Gorgias for this as every MF is trying to increase prices and suck blood out of ecom brands. things are already tough and we dun need to keep switching out of apps cos someone got greedy. trust me, go with Karri (commslayer) They are serious about their work.

Benny - Anothersole.com

INTL Anothersole | Best Everyday Shoes
Singapore
3 months using the app
December 13, 2025

GAME CHANGER! Tried them all and Commslayer is a no brainer! On top of that their support is phenomenal!

Sculpted
United States
19 days using the app
January 15, 2026

Hey, this is a no-brainer. I have been with a competitor for years, and I switched in just a few clicks. Everything was imported, ready to roll. It's everything you ever wanted at a ridiculous price. On top of that, they recently released the MCP server, and it's crazy what you can do with it.

NicheCanvas
Canada
6 months using the app
January 16, 2026

Super happy with Commslayer. Especially powerful as a small team.

OMNI¹
United States
4 months using the app
January 20, 2026

This tool is quickly becoming the best customer support software at a ridiculously low price

Tooxt
United States
4 months using the app