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Staff are fast, super helpful, and open to suggestions (and they actually implement them).
Great support and fast problem solving! We appreciate their assistance and easy fixes. The platform is easy to use, comfortable approach and very helpful customer support. Thank you!
It's really really great. Way better than gorgias and richpanel for sure for a way smaller amount of money. AI is SO Good that you can automated 90% of your tickets easily
As our business has grown, it's become almost impossible to manage reviews, Facebook comments, Facebook messages, support emails, etc. Commslayer has been a game changer to simplify and manage those channels in one place, one login. We're using the free help desk right now but are setting everything up to turn on AI to automate a lot of the things that we're doing manually today. Plus, this system will allow us to plug in part-time support agents to help out during peak seasons. This is a great product. The team is great. They're super helpful and responsive and I have no doubt that this will be the Judgeme of support products for Shopify moving forward.
Insane App for customer service. I get around 30 messages weekly that I can handle now way better than manually before. Also lot of interesting things coming in the future. Highly recommend!
6 out of 5 stars! This app is incredible. We've been using the app for three weeks and we're already very impressed. We've used 3 other helpdesk apps before, including Gorgias, and Commslayer is far superior. It's easy to use. We love the AI features. The team is very helpful and they continue to innovate! I hope it stays afforadable but it's an incredible tool!
Great app - works really well with Claude and worth the investment.
Affordable and effective - a no-brainer for any CX team!
GOATED. Pls dont ever increase your pricing.....
Best decision we've ever made!
