Reviews (37)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 8, 2024

Just pure value all the way. These guys have solved all the painpoints with running CS for a small-ish store and best of all the price is amazing (free atm). 8/5 stars if it would be possible.

Meribottles
Finland
About 19 hours using the app
November 22, 2024

These guys are the BEST. We haven't fully switched over to Commslayer yet, but it's looking very promising. Support is incredible.

Elevated Faith
United States
11 days using the app
October 26, 2024

I am a Commslayer early adopter. The app is not old enough nor has been in production long enough for a comprehensive review.

The devs are committed to making this better, every day.
I am a fan of the devs, and I am convinced they share a passion to make a world class product.

Is it a 100% replacement of the apps it intends to replace ? Not 100% yet -- but... The 80/20 on this is a Win. There is ...

Mommy Makeup
United States
10 days using the app
October 12, 2024

The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.

Watches of Cupertino
United Kingdom
About 2 months using the app
November 8, 2024

Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!

EarthFlow
Australia
6 days using the app
February 25, 2025

Karri (Co-founder) is really helpful via email :-) The software is really good, definitely on par with things like Help Scout (that we've used before this). Recommended!

Nolara
Netherlands
1 minute using the app
November 3, 2024

Great app! Works well with email and other integration, canned response and the AI features are great!

Hydrangea Coffee Roasters
United States
3 days using the app
October 15, 2024

We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.

Grow Gang
United Kingdom
3 days using the app
November 16, 2024

Great UI and design, easy to set up and use + very quick support

Made Without
Latvia
About 14 hours using the app
January 18, 2025

Tolles kostenloses CRM und eine gute Alternative zu Gorgias.

Senkels
Austria
3 months using the app