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Just pure value all the way. These guys have solved all the painpoints with running CS for a small-ish store and best of all the price is amazing (free atm). 8/5 stars if it would be possible.
These guys are the BEST. We haven't fully switched over to Commslayer yet, but it's looking very promising. Support is incredible.
I am a Commslayer early adopter. The app is not old enough nor has been in production long enough for a comprehensive review.
The devs are committed to making this better, every day.
I am a fan of the devs, and I am convinced they share a passion to make a world class product.
Is it a 100% replacement of the apps it intends to replace ? Not 100% yet -- but... The 80/20 on this is a Win. There is ...
The best value Helpdesk you can find. I switched from a far more expensive platform and I don't miss it. Onboarding was easy and I have been able to use the helpdesk like any other. Support has been second to none with Karri helping us out promptly with any questions we had.
Saved so much money switching to this app, works just as well as others and the customer support they provide themselves is incredible. Make the switch!
Karri (Co-founder) is really helpful via email :-) The software is really good, definitely on par with things like Help Scout (that we've used before this). Recommended!
Great app! Works well with email and other integration, canned response and the AI features are great!
We have previously used Re:amaze and Richpanel, and this app is better. The way the AI is integrated is great. Really happy with it and have already been recommending it to people. And given its free, its a no brainer! Also its great not to have 'powered by richpannel' on every single support email.
Great UI and design, easy to set up and use + very quick support
Tolles kostenloses CRM und eine gute Alternative zu Gorgias.