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Very easy to use and the support service is responsive!
incredible app for a forever free plan. incredible support, incredibly fast with updates. just the best.
Implementation has been really smooth and straightforward and the team is very responsive and helpful.
Good price aside, the interface is intuitive and the integrations are well thought out.
We have just switched from Gorgias. Been watching the roadmap for over a year whilst trying to take the leap of faith to switch and when I saw the speed of development vs Gorgias it became a no brainer. The AI is light years ahead and the dev work going into this tool is so much faster. Price as well, not comparable. CS wins
Excited to see the future of the platform and to truly leverage AI to reduce stress on myself and the team. Enjoying the helpful support as well!
Excellent customer support, generous free tier.
Excellent app. Very good value and the team is constantly improving.
Great Helpdesk app, that pushes AI features to the next level. MCP integration with Claude works great. Support and feature requests are taken into account quickly. Highly recommended!
The 2 one Str reviews written by others doesn't reflect our experience.
i have zero interest in this business and as a client, they are very very very supportive and responsive. To feel protective over them as a client tells you how we feel abt this wonderful company.
Lenie was great, helped me find something in 10 seconds. Responded quickly and efficiently (commslayer customer support team)
Good to see the history of the customer. Possible to use that history to guide AI in different kind of responses.