Reviews (193)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for reducing customer service workload and boosting productivity. It's seen as a cost-effective alternative to Gorgias and Zendesk, integrating seamlessly with Shopify. The app manages emails, chats, and social media in one place, with automation and AI handling inquiries. Merchants praise its ease of use, quick setup, and responsive support and development teams, noting rapid feature updates and feedback responsiveness.
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Has everything I need to provide excellent customer service, Including the basic functionality like being able to directly attach a PDF document to a customer who can't find their product instructions, a level of basic functionality that Shopify Inbox couldn't be bothered to include. So moving over to Commslayer was an absolute no-brainer, and they have exceeded my expectations for customer service, ease of setup and a quality app at a very reasonable price. 100% recommended!
Simple, works great and continuous improvements from Karri and the team. Love it!
Great Helpdesk app and solid alternative to other pricier options
Amazing value per price. Incredible customer support, you talk directly to the team that makes the product.
very good tool
Karri and team have been an amazing product at a very very reasonable price. I left Help Scout for Commslayer and the transition has been fantastic. Definitely recommend this platform for your customer service needs.
So much functionality without all of the fuss and expensive plans from other similar apps. I've been using Commslayer for a year now and highly recommend.
incredible app for a forever free plan. incredible support, incredibly fast with updates. just the best.
Commslayer is great! Really appreciate the helpful updates - you can tell that Karri really listens to what users want.
Just perfect!
