Reviews (179)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 22, 2026

This is probably the highest-value software in existence right now other than Claude Max itself. Unbelievable polish for an almost-free app, and it just keeps getting better. I recommend this stack 100% of the time to anyone who is in the market, because it's probably the best product in the category I've used, at an amazingly low price. Kari's a benefactor to humanity. I'm a customer for life.

Thrilling Foods
United States
About 1 year using the app
April 20, 2026

incredible value for free. id give 6 stars if possible

Maqiato
Romania
9 days using the app
April 14, 2026

I wanted to take a moment to express my gratitude for creating such an incredible product. I thoroughly enjoyed using your tool and it truly made a difference for me. The agentic feature is particularly impressive.

I genuinely wish you the best of luck in scaling Commslayer. It’s an excellent product.

IndyGood
India
About 1 year using the app
January 27, 2026

We moved over to Commslayer from Gorgias last year and haven’t looked back. Commslayer stood out immediately for how intuitive and well thought out the product is. All the key information we need is easy to find and clearly laid out, which makes it simple to respond quickly and stay on top of customer conversations. What’s been especially impressive is how consistently the platform continues to improve — new updates and refinements roll out regularly and genuinely make a difference. Beyond the product itself, the support team is exceptional. Karri and the wider Commslayer team are incredibly responsive, knowledgeable and truly invested in their customers. It feels like a real partnership rather than just another software provider. Highly recommend to anyone considering a switch from their current customer support software

ETRNL
Australia
9 months using the app
March 9, 2026

We recently switched from Gorgias to Commslayer and honestly it has been a much better experience for our team. The price is more reasonable and the features feel a lot more complete for what we need on a daily basis.

One of the biggest improvements for us is the AI bot. It works much smoother and gives better responses, which saves our team a lot of time when handling customer questions. With Gorgias we often still had to jump in manually, while Commslayer’s AI handles a lot more by itself.

The platform also feels easier to use overall and everything is more organized, which makes managing conversations a lot more efficient.

So far we are really happy we made the switch and would definitely recommend Commslayer to other ecommerce businesses looking for a better support solution.

Mentastore
Netherlands
About 2 months using the app
April 10, 2026

very good tool

Small Giants
Italy
10 months using the app
April 8, 2026

Great Service!

KICKLY
Netherlands
3 days using the app
February 22, 2026

Simple, works great and continuous improvements from Karri and the team. Love it!

Melina
United States
About 1 year using the app
January 15, 2026

Hey, this is a no-brainer. I have been with a competitor for years, and I switched in just a few clicks. Everything was imported, ready to roll. It's everything you ever wanted at a ridiculous price. On top of that, they recently released the MCP server, and it's crazy what you can do with it.

NicheCanvas
Canada
6 months using the app
March 20, 2026

great support and features! can't wait to see what commslayer will grow into

Proferlo Furniture Australia
Australia
About 1 hour using the app