Reviews (192)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for reducing customer service workload and boosting productivity. It's seen as a cost-effective alternative to Gorgias and Zendesk, integrating seamlessly with Shopify. The app manages emails, chats, and social media in one place, with automation and AI handling inquiries. Merchants praise its ease of use, quick setup, and responsive support and development teams, noting rapid feature updates and feedback responsiveness.

April 20, 2026

incredible value for free. id give 6 stars if possible

Maqiato
Romania
9 days using the app
March 4, 2026

All the functionality (and more) at a fraction of the cost of competitors. What else is there to say? The Robin Hood (mythical feudal character) of the CX e-commerce world.

Swoveralls
United States
About 1 year using the app
June 16, 2026

Excellent customer support, generous free tier.

MetalThreads
Canada
1 day using the app
February 27, 2026

This is the greatest app helpdesk and chat platform ever created. The founder is an absolute crazy man. In a good way.

Félix & Norton
Canada
Over 1 year using the app
March 3, 2026

Great app. Karri is an OG.

The Meatery
United States
8 months using the app
February 27, 2026

Definitely the best for the price

ADYRO
Singapore
About 1 year using the app
March 5, 2026

great

Elory
United States
6 months using the app
March 2, 2026

Amazing value and always rolling out good new updates!

Yes Friends
United Kingdom
5 months using the app
February 27, 2026

Love the app, love the founder, love the simplicity in working with AI.
Keep going.

Kansū Works
United Kingdom
7 months using the app
April 8, 2026

Great Service!

KICKLY
Netherlands
3 days using the app