Reviews (88)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 22, 2024

I was about to write "by far the best value for money support platform," but that seems silly when it's totally free.

So, instead, I'll just write that it's the best support platform of all the platforms we've used, and we've been through a few: both Gorgias (too expensive), Re:amaze (buggy UI), and DelightChat (also buggy UI). CommSlayer is my favorite — by far.

My current favorite feature is the Superhuman-like keyboard shortcuts that allows me to go through tickets blazingly fast

Patina
Denmark
2 months using the app
July 15, 2024

Incredible product already, even better pricing. No doubt this team will develop this into an amazing product, and it will be the go-to CX platform soon.

Yuzu Knives
United Kingdom
17 days using the app
Actuals Oy replied July 17, 2024

Thanks for your feedback! We'll do our best to build the "judgeme" of helpdesks.

Karri / co-founder

December 2, 2024

Best free helpdesk app by far, with very functional built in AI. Easy to use and syncs orders well.

GrippTek
Netherlands
13 days using the app
July 14, 2025

Easy-to-use UI with great features. Updates come in regularly to keep making things better, and the support is always amazing when you need it!

Parker's Bay
Hong Kong SAR
2 months using the app
November 3, 2024

Great app! Works well with email and other integration, canned response and the AI features are great!

Hydrangea Coffee Roasters
United States
3 days using the app
March 7, 2025

I recently started using the Commslayer Help Desk app for Shopify, and I must say, it’s an absolute game-changer for managing customer support! The app’s intuitive design and seamless integration with Shopify make it incredibly easy to track and resolve customer queries efficiently. I was impressed by its robust features—everything from ticket management to real-time notifications is designed with user-friendliness in mind.

In short, if you’re looking to elevate your store’s customer service and streamline your support operations, the Commslayer Help Desk app is a must-have tool. It’s reliable, efficient, and has significantly improved our workflow. Highly recommended!

Lastu
Finland
7 days using the app
Edited September 12, 2025

Karri & his team have built a category killer at a fraction of the price. The solution delivers as promised, actually it's better than advertised. This is the next coming of Judge.me only in the CX space. Proceed without hesitation.

Brooklyn Bicycle Co.
United States
6 months using the app
November 16, 2024

Great UI and design, easy to set up and use + very quick support

Made Without
Latvia
About 14 hours using the app
March 7, 2025

Excellent support, really really impressed, would recommend to all

KATU
United States
About 2 months using the app
March 14, 2025

Very easy to use interface and great support. 5 stars!

botanist
United States
About 1 month using the app