Commslayer: AI Helpdesk & Chat

It should be criminal to offer an app for free with so many features.

Commslayer has been a massive help in our small business to streamline our helpdesk.

I can't imagine the skills of the paid version. We'll be upgrading soon.

Honestly one of the best value apps we've added. The features keep improving and for the price it's a no-brainer.
Bernardo has been brilliant throughout, quick to respond, helped us get set up properly and always happy to answer questions. Feels like you're working with someone who actually cares whether it works for you.
Highly recommend for any eCommerce business looking to get on top of their customer service.

Wow, I've been using this app for months and now I can't imagine life without it. Its a game changer for CX and replying to all forms of social media comments and DMs.

And the price is amazing. I cant decide if the price or feature set is more impressive.

Also they are innovating at a crazy pace and have launched more features in any given week than Big G has released in the last year. Keep it up Karri!

I've used Georgias and Zendesk previously. This is just as good - if not better - than either one for a fraction of the cost. There is no need to pay $1000s each month for a customer service app. This is the future of SaaS - strong apps that do what you need for a very reasonable price.

I ahve been doing this long enough that in my email somewhere is a bill from Zendesk for a $18,000 a year renewal, which is what started me to move to Gorgias and now to Commslayer.

This is not a shady company or anything wierd or spammy, its from the founder of Lifetimely, a well known SaaS app that was one of the first low-cost high feature apps on the App Store for Shopify.

Highly recommend.

Been using it since nearly the beginning. The team is making great efforts to improve the app and add new features. Fingers crossed that the Youtube comments integration is coming soon!

We previously tried Helpscout which did not work well for us and ended in a nightmare experience trying to migrate away from them (they tried to hold our data hostage).

We also looked into Gorgias but the pricing is insane and charging per "ticket" for every social media comment is completely absurd, especially for brands who get hundreds of comments a week across social media.

Very glad a new player like Commslayer is in the space, and hoping they don't take on VC money and raise prices like the typical software companies do.

highly recommend to any ecom owner/store. You can reduce your CS app costs by 90% and not lose any features or functions that are required, not only that we now have the Ai agent in full force!

Solid software, responsive customer care.

Works as intended. Easy to use and plenty of features if you're looking to get more technical. Very easy to onboard new support agents and keep tickets in the right buckets.

This has saved us literally hundreds of hours a month in customer service work! It has made us more productive, increased our sales and conversion rates and been a life saver! Customers now feel heard and valued right away and the responses don't immediately feel like AI! Considering the high prices of most any other option, this is hands down the best value you can get for a customer service tool! Implementation on your own is very hard, but their one time implementation cost was worth every penny and I also highly recommend that!

It is quite extensive and user-friendly!
I have had a pleasant experience working with it ☺.