Reviews (199)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 26, 2026

Commslayer is here to dominate. Very easy to use, easy to navigate, perfect even for first time Shopify merchants!

Lumeia
Kuwait
12 days using the app
March 30, 2026

We have just switched from Gorgias. Been watching the roadmap for over a year whilst trying to take the leap of faith to switch and when I saw the speed of development vs Gorgias it became a no brainer. The AI is light years ahead and the dev work going into this tool is so much faster. Price as well, not comparable. CS wins

Excited to see the future of the platform and to truly leverage AI to reduce stress on myself and the team. Enjoying the helpful support as well!

The Strap Tailor
United Kingdom
2 months using the app
July 13, 2026

Very helpful with every question I've had

Filter Flair
United Kingdom
2 months using the app
Edited August 26, 2026

The supervisor stepped in and resolved my issue, and I can't wait to try this highly cost‑effective customer service tool.

Redtop
Hong Kong SAR
14 days using the app
April 30, 2026

Great Helpdesk app, that pushes AI features to the next level. MCP integration with Claude works great. Support and feature requests are taken into account quickly. Highly recommended!

AARNI
Finland
15 days using the app
June 22, 2026

Very easy to use and the support service is responsive!

Slimove
United States
10 months using the app
June 20, 2026

incredible app for a forever free plan. incredible support, incredibly fast with updates. just the best.

Fomari
Romania
16 days using the app
June 16, 2026

Excellent customer support, generous free tier.

MetalThreads
Canada
1 day using the app
June 15, 2026

Excellent app. Very good value and the team is constantly improving.

Morning Water
United States
7 months using the app
July 8, 2026

Implementation has been really smooth and straightforward and the team is very responsive and helpful.

Good price aside, the interface is intuitive and the integrations are well thought out.

Evive
Canada
26 days using the app