Reviews (712)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to add professional and customizable forms to websites, enhancing functionality with options like contact, popup, and multi-field forms. They appreciate the user-friendly interface and the free plan that offers unlimited responses, making it a cost-effective choice. The app is praised for its reliability and seamless integration. Exceptional customer support is frequently highlighted, with responsive and solution-oriented assistance available through live chat, aiding in quick fixes and real-time problem solving.

April 22, 2024

Great app, easy to use. Free plan covers lots of feature meets my needs. And the paid plan charges reasonable.

Soliom Solar Home Security
Hong Kong SAR
2 months using the app
Qikify replied April 26, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

September 24, 2024

非常牛逼

BATE lithium
United States
7 days using the app
Qikify replied September 26, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

February 23, 2024

Their support has been great. My form was not aligning well with my page and they made the effort to fix it and make other small improvements.

LUCK•E
New Zealand
3 months using the app
Qikify replied February 25, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

September 27, 2024

ik ben ontzettend tevreden met deze app! De klantenservice reageert supersnel en is altijd behulpzaam. De formulieren zijn erg gebruiksvriendelijk en maken het proces zoveel makkelijker. Echt een aanrader voor iedereen die op zoek is naar efficiëntie en snelle ondersteuning!

Xendless
Netherlands
About 14 hours using the app
Qikify replied September 30, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

March 6, 2024

Easy to use, easy setup.
Amazing and super quick support!
Lora in support is super super helpful

Fitline India
India
Almost 2 years using the app
Qikify replied March 11, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 4, 2024

So far so good. Customer service is very responsive, helpful and solution orientated. Plans are affordable and does what it suppose to with ease.

Careersy Coaching
Australia
3 months using the app
Qikify replied April 12, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

March 29, 2024

So far I find the UI very simple. Also like the fact that the free plan allows for UNLIMITED RESPONSES! Amazing on that part!

Jumpstart Fitness
United States
15 days using the app
Qikify replied March 31, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

May 11, 2024

There should be minimum 2-3 forms in free plan.

rugnoor.com
India
3 days using the app
Qikify replied May 13, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

May 15, 2024

It is easy to setup forms, which is nice. However, there is no way to fire a tracking pixel after submission. What is worse is, that it uses Google Fonts an you have no way to change that. This makes qikify a no-go tool for anyone who wants to be GDPR compliant (which is basically every shop owner in the EU)... I had to uninstall this for this reason and am now using another solution.

Rebels Darling
Germany
2 days using the app
Qikify replied May 16, 2024

Hi team,
We sincerely apologize for your experience.

Regarding all the issues you mentioned, our support team absolutely can assist you, but we did not receive any request from you:

1. "There is no way to fire a tracking pixel after submission":
Our app fires a JS event after the form is submitted.
You can use this JS event with your pixel tracking app if it has a function or API to make the tracking. Please let us know what pixel tracking app you are using.

2. "Google Fonts":
Our app does use Google Fonts, but you can easily remove it by deselecting the font you added in our app.
If you do not select any font in the form settings, it will automatically apply your theme's font, and Google Fonts will not load on your storefront anymore. We also can help you apply other fonts on your store to the form if you want.

Please note that you can always contact us through the live chat in the app portal. Our support team is willing to assist you.

Best regards.

February 2, 2024

Easy to design, good customer service, would like to recommend it!

Wellue
China
Over 2 years using the app
Qikify replied February 20, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!