Reviews (683)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to display and process payments in local currencies, enhancing the international shopping experience and boosting sales. It features quick currency conversion, country-specific pricing, and multilingual support. The integration is seamless, promoting a smooth customer journey from pricing to checkout. Support is noted for its efficiency, often resolving issues within 24 hours.

October 23, 2018

This is exactly the app that I was looking for and needed for my online shop. The support team was very helpful and fast in fixing the issues and bugs before the launch of my online store. Although there are still a few minor glitches here and there, the support team has been very responsive all throughout. I hope that they fix the inventory issue with Shopify soon, since it's quite tedious to manually check and adjust inventory levels for the different price set-ups. Otherwise, I would highly recommend this app for shops that would like to have international reach.

INNÉ Studios
Philippines
10 days using the app
September 25, 2019

After 10 days, the app still hasn't been installed. For some reason they had trouble receiving my email confirming the setup, and after some back and forth via email, I've decided to use a different app instead.

Not sure if it's a tactic to use up the free trial period, because I can't help but feel the stalling was deliberate. Anyway: wouldn't recommend based on the set up time.

MUTTS
Hong Kong SAR
9 days using the app
MLVeda replied September 25, 2019

We are really sorry for the delay. It was a sort of miscommunication. We are happy to provide you the 45 days free trial period.
Waiting for your kind response...

~MLVeda Customer Relationship Team.

May 27, 2019

Am still at Trial but after few emails about how the configuration will be they wrote in 72h will be set up. well now is 6 days after that email I wrote another 2 emails and no respond !! so for now just 1 star i will change it if will be fixed and will work for now i looking for an alternative. Very non-PROFESIONAL

Human Palette
Thailand
9 days using the app
MLVeda replied May 27, 2019

Thank you for your feedback. I sincerely apologize for inconvenience. Our team has sent you an email to you and we are following up on this at the highest priority.

January 10, 2017

Terrific app! Did exactly what we needed for our store. Wonderful support as well!

Fitglow Cosmetics
United States
8 days using the app
June 18, 2018

support is indeed lacking, wanted this, but no reply in over a week. too bad!

Ekster
United States
8 days using the app
October 18, 2021

I have installed this app a few days back and it is taking time for the step up to be done. I have written to support, but no reply so far ! I am concerned as this is a paid app after the trial period is over and I need quick reverts.

Calonge
India
6 days using the app
MLVeda replied October 18, 2021

Thanks for choosing us and installing our Multi Country Pricing app.

We have observed that you have installed the app on Friday and due to weekends there is delay in the response. The app is theme dependent and requires 3 to 4 working days to complete the setup. Hence, we have provided 30 days free trial for the app.

The app will be setup on your store once the app compatibility check is done on your store (our executive is checking it and will inform you within 12 hours) and we receive confirmation from your end. Don't worry you will get ample time to test the app and you wouldn't be charged for first 30 days.

Reach out to us at support@mlveda.com for any queries and we will get in touch with you within 24 working hours.

Cheers,
Reshma
Customer Success Manager, MLVeda

February 1, 2019

So far so good. Reshma's comm's have been timely and helpful. We're using this app together with two other MLVeda apps, all three are installed and running. I may update this review in a few days, once we have lived with the product a bit but for now, I have zero complaints and the process has been smooth - may it continue!

Vitesse Global LTD
United Kingdom
8 days using the app
December 19, 2015

This application is much needed for any biz looking to work internationally online. Amrish was extremely helpful and always helped us with our issues with set up very promptly. I very much recommend this app as well and recommend the developers services and other products!

Amaze Tea
Australia
7 days using the app
March 19, 2018

This app does what is says it will do with one big caveat. It programs the different currencies as VARIANTS. I need to display different prices for different countries independent of currency conversion rates BUT if I have 10 units of an item, I can't afford to allocate portions of this inventory to specific countries. I don't want an item to read that it's sold out in the US just because I allocated 3 units to the US when there are 5 units allocated in the Canadian currency. Need a solution where I can have different prices pulling from the same inventory. Starting to regret investing in Shopify for their limitations. In a global marketplace, features like these are basic needs. Already looking to alternative ecommerce platforms.

Paperpluscloth
Canada
7 days using the app
July 18, 2018

This app does not work out of the box. They ask for the access into your store, add weird codes into your store and for us, it breaks the code and changed the behaviour of our store and caused lots of operations issue. I don't trust them.

Vinna Cella
Indonesia
6 days using the app