Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to display tailored product prices in the customer's currency, enhancing international sales. It's praised for its user-friendly interface, easy installation, and automatic detection of customer locations. The support team is commended for their quick and knowledgeable help. However, some merchants noted compatibility issues with other apps and themes, and limited support in certain countries. Despite these minor drawbacks, it's seen as a valuable tool for global expansion.

July 6, 2023

Very useful app, and really helpful customer care. They managed to solve my problems in a very short time.

Fessura
Italy
About 4 hours using the app
September 6, 2023

I have serious issue on my custom query and i want to discuss with support , its a pleasure Anmol handle my Query and give me solution how we can solved . Hope Dev team solved the issue and we can continue this app for future .
Thanks

Spice Root
United Kingdom
42 minutes using the app
July 27, 2022

I installed the app to to update prices & currencies for international markets. Unfortunately you can't edit the prices of products with more than 3 variants so I wasn't able to continue using it. The support from Sonali was prompt and fantastic though!

Lionhearted Bladeworks
South Africa
About 3 hours using the app
January 13, 2023

Please do not install the app. It breaks the code and the support is not very friendly. Do not recommend the app.

Talk To Crystals
India
About 1 hour using the app
MLVeda replied January 23, 2023

Hi admin,
There was another currency converter app in your store which was conflicting with our app. Our agent informed you about not using that app as it will conflict. If you are looking to set different product prices then feel free to reinstall Multi Country Pricing app and we will be right there to assist you.
Regards,
Reshma
Customer Success Manager
MLVeda

September 9, 2022

Tried setting international pricing with this app. It changed pricing for 1/3 of the products, broke the pricing for the rest. They want me to go in and find each product one by one, delete their codes and come back to re do the pricing again. Went to uninstall this app and the pricing change on my products stayed. They insert a code into each product you can't get rid of! Had to redo my entire collection. Absolutely terrible experience. They never tell you about this when you install the app, would not recommend, please stay away from this app if you have a medium to large collection.

Ishtar
Canada
About 1 hour using the app
MLVeda replied September 10, 2022

Hi there,

The app admin shows concerns at back end if prices are not set correctly. Solution is also provided along with it. However at the front end the original product prices are not affected on the store. Feel free to contact us at support@mlveda.com for any such concerns.

Our team of experts can definitely help you to resolve any issue that you are facing related to our app.

Representative Harun from Customer Success team has drop few emails in your inbox please check and respond. We will then be able to assist you ahead.

Cheers,
Reshma
Customer Success Manager | MLVeda

June 27, 2022

Excellent customer support by Sonali. Really helped us understand how the app works and can help us grow.

Jumpy Moo’s Inc.
Canada
About 1 hour using the app
Edited April 15, 2020

Update: We've received reply and changed the review.
---
Today Apr 15th, 2020, right after installing the app, it moved to their developer page saying they're stopping the service due to Black Friday surge, which is Nov 2019. Any idea?

Atmoph : オンラインストア
Japan
30 minutes using the app
MLVeda replied April 15, 2020

Hi,
We are sorry, we did not update our intro page.
This is not an error. Please follow the instruction and add us as staff, we will setup the app for your store.

~MLVeda Customer Relationship Team.

May 2, 2023

I leave my feedback not immediately after installation, but after a certain period of using the application. I want to tell about the situation we are facing, perhaps it will help someone when making a decision about using the application.
I installed the app, and set different prices for different regions. I had a number of questions, but no contact option for support Then I signed up for a paid subscription and then the most interesting thing began.

The application made changes to the card of each product in my shop on shopify, after which each product turned out to be not in 2 variants, but in 22 variants, then all these changes were broadcast to my Facebook business account, and from there to Instagram. Thus, complete confusion began in my social networks, buyers began to write and ask why I have different prices everywhere, some on the website, others on Facebook and Instagram.

I tried contacted the support service with my problem but no contact option over Live Chat that's really worst about this app,

The result is that the application has confused all my sales sources (product card on the shopify website, Facebook business, Instagram store), I have decided to stop using this application.

I will leave an addition to the review:

The entire test period was completely spent by me.

I just didn't need any changes from the application in my social networks and the product card on the site. However, these changes have occurred, which has absolutely destroyed my sales channels! I contacted the Shopify support service and received a response from them that the changes on the site were indeed made by the application!

SPIRITUAL-JOURNEY
India
24 minutes using the app
MLVeda replied May 3, 2023

Hi admin,

We did not receive any issue request from your end and we cross-checked our Live support button and everything is working fine.

The app was used on the store for just 40 minutes. Feedback left is immediately within 40 minutes of installation.

Furthermore, during the onboarding process, it is mentioned that the app works for online stores only and it will create the country variants for different product prices that are set in the app's admin.

Feel free to contact us at support@mlveda.com and we will be glad to assist you if you are looking ahead to set different prices for different countries and increase your sales internationally.

Best Regards,
Reshma
Customer Success Manager | MLVeda

May 20, 2015

I haven't had the opportunity to test the actual functionality of the app yet, but the setup and support has been great. Amrish was very quick to reply to all my questions and the app was setup in less than an hour.

The Kindly Offensive
Canada
May 14, 2020

We used their App to have United States specific prices. It was a fast and smooth transition. Great service from their team, and very user friendly App.
Strongly recommend. We'll see how it goes going forward.

Bien Aller
Canada