Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 30, 2023

Good app ! no issues yet! thanks for free trial! Good app ! no issues yet! thanks for free trial!Good app ! no issues yet! thanks for free trial!Good app ! no issues yet! thanks for free trial!

Bberrios Jewelry
United States
Time spent using app: About 1 hour
May 27, 2023

Anduvo bien las primeras dos veces, ahora ya no responde. Hice una nueva ruleta para mi campaña y la ruleta no funciona en la pagina web. Tocamos el icono y no se abre, solo esta ahi. No funciona y no hay nadie de soporte para ayudarte.

Sandmade Swimwear
Time spent using app: 5 months
CrazyRocket replied May 27, 2023

Hi Josune,

You never reached out, so it's unfair to state that our support was unavailable.

Counterwise, we tried contacting you via email, from our Crisp chat system, and even your shop's chat, but you did not reply.

The issue you experienced was NOT due to CrazyRocket but another App or third-party script intermittently messing up with our server requests.

Despite it was not our fault, we proactively spent hours trying to locate the third-party code causing the issue, and we also sent you a report you could have forwarded to Shopify.

Still, unfortunately, you decided to ignore us completely and drop a 1-star review.

I'd love to take the chance to say to Merchants reading this review that, we are always happy to go above and beyond to help our merchants, our support is available via email at hello@crazyrocket.io, and live chat at https://www.crazyrocket.io/support.

Good luck with your business!

Best Regards,

Andrea De Santis

CrazyRocket | Founder

May 17, 2023

Super service de support ! A l'écoute, très rapide et très efficace, merci à vous je recommande vivement

Time spent using app: Over 2 years
April 8, 2023

aumento considerablemente mis ventas. es lamejor opcion costo beneficio para este tipo de widgets en shopify

Golden Luxe co
Time spent using app: 1 day
March 21, 2023

Very easy to use and has a lot you can customize. THE BEST PART is that customers that are already subscribed can participate as well. It allows for duplicate subscriptions. This is something our email marketing app Omnisend did not have, which is why I had to look elsewhere. I also like how you can set a quantity limit for coupons given out - neat add-on. It also has many colour themes to choose from. It would be great if you could customize when it goes live and turns off - this feature may be available if you pay, but not for free. Or, I could have just missed it. Anyways, I liked this app and would recommend.

Team Aquatic Supplies
Time spent using app: 5 days
March 19, 2023

Great customer service! They were able to answer all my questions in a timely manner. Would recommend

Love, Poppy
United States
Time spent using app: About 2 months
March 11, 2023

This is how apps should be, fully customizable, fast loading, translatable and beautiful! And very fast and effective customer support.

The Couple Challenge Book
Time spent using app: 3 days
February 27, 2023

Very easy to create campaigns in different languages and different styles.
The customer support was amazing, quick to answer, very knowledgeable, and helpful.

כריסטינה ישראל
Time spent using app: 5 days
February 17, 2023

CrazyRocket is our ultimate weapon in getting visitors to convert the first time, customer service is very fast, one month CrazyRocket, made my shopify shop more interesting to interact with visitors while increasing sales by $10,000; love it!

Tesery Official Store
Time spent using app: About 1 month
February 15, 2023

CrazyRocket, and particularly Andrea have been incredibly helpful when setting up a campaign for a slightly different use case. Very responsive team and go out of their way to help - highly recommend.

Liverpool Coffee Roasters Ltd
United Kingdom
Time spent using app: 29 days