Reviews (163)
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Andrea’s customer service has been outstanding from start to finish. He took the time to fully understand all my details, needs, and priorities, and went above and beyond to set up the app in the simplest and most user-friendly way for me. Everything was organized exactly how I wanted, and he made sure every single request was implemented.
What really stood out is his patience and dedication — he kept answering my questions, no matter how many times I asked, and always made sure I truly understood how the app works. He didn’t just set things up; he guided me through everything, explained the possibilities, and even gave honest advice on what’s best to do and what to avoid.
If you’re considering this app, I honestly highly recommend downloading it now. The app itself is excellent, but Andrea’s support makes the experience even better. Truly top service. Thank you!
Thanks, Hala!
Our call was a pleasure.
Anything you need going forward, you have my direct line! 😉
Cheers,
Andrea
Reply very very quickly and solve my problem very very very well! Professional!
Hey!
Thank you very much for your kind words :)
Best,
Andrea
The best spin wheel popup! Andrea is incredibly good on building and updating this app, he's very supportive and always ready to solve any problem (if you would have one as the app is so simple and intuitive I bet you would need his support).
Don't be afraid and give it a try, you won't be disappointed on how many sales it will bring to your store.
Thank you so much for the 5 stars and the kind words!
So glad the spin wheel is driving sales for your store, it also looks like your audience is perfect for that kind of popups 👌
I'm always just a message away if you ever need anything ;)
Cheers, Andrea
Convenient and easy to use! Customer service responded quickly and resolved the issue right away!
Hey, thanks for your kind words, a pleasure to help :)
Best,
Andrea
Second time installing and using Crazy Rocket over the past 6 years, I love this app, the customer service and usually get about an 18% conversion!!
Love hearing this!
It genuinely makes us happy to see CrazyRocket working so well for your brand. If you ever want to try new ideas, optimize things further, or just need a hand, don’t hesitate to reach out.
Really appreciate the trust and the kind words 💙
Andrea
Founder, CrazyRocket 🚀
This plugin works really well, and the customer service is also very patient in helping solve problems.
Great app - easy to set up and in 2 weeks has already tripled my email list. Plus, I love the customizable features to make it perfect for my target guest. 100% worth it
Fantastic app! I've been on board for over a year now, and the outcome has been incredible. My mailing list just keeps growing, and I'm seeing so many more visitors turning into actual buyers. It's the best proof that my customers are happy!
I was having trouble canceling my plan and they were quick and responsive and able to help me right away. I really like this app, I just wanted to be able to pause it as needed, hoping they can make this easier for me in the future so we can use these features as needed without uninstalling it and losing our campaign history.
Great service!
Great app! It's not the first time we use it on our online store. Easy and flexible to customize. Good for increasing customer loyalty and sales.
