Reviews (168)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report this app significantly boosts business by increasing email sign-ups, conversion rates, and sales. It's praised for ease of setup, customization, and engaging features like Spin the Wheel. Merchants appreciate the seamless integration with email and SMS systems for brand personalization. The app is intuitive and user-friendly, quickly generating results. Customer support is highly commended for responsiveness and assistance with customizations and technical issues.

February 3, 2026

Second time installing and using Crazy Rocket over the past 6 years, I love this app, the customer service and usually get about an 18% conversion!!

Towel Collective
United States
About 3 years using the app
CrazyRocket replied February 4, 2026

Love hearing this!

It genuinely makes us happy to see CrazyRocket working so well for your brand. If you ever want to try new ideas, optimize things further, or just need a hand, don’t hesitate to reach out.

Really appreciate the trust and the kind words 💙

Andrea
Founder, CrazyRocket 🚀

May 12, 2026

Convenient and easy to use! Customer service responded quickly and resolved the issue right away!

Revopoint 3D JP
Hong Kong SAR
Almost 2 years using the app
CrazyRocket replied May 12, 2026

Hey, thanks for your kind words, a pleasure to help :)

Best,
Andrea

April 20, 2026

Andrea’s customer service has been outstanding from start to finish. He took the time to fully understand all my details, needs, and priorities, and went above and beyond to set up the app in the simplest and most user-friendly way for me. Everything was organized exactly how I wanted, and he made sure every single request was implemented.

What really stood out is his patience and dedication — he kept answering my questions, no matter how many times I asked, and always made sure I truly understood how the app works. He didn’t just set things up; he guided me through everything, explained the possibilities, and even gave honest advice on what’s best to do and what to avoid.

If you’re considering this app, I honestly highly recommend downloading it now. The app itself is excellent, but Andrea’s support makes the experience even better. Truly top service. Thank you!

My Little Thieves
United Arab Emirates
4 days using the app
CrazyRocket replied April 21, 2026

Thanks, Hala!

Our call was a pleasure.

Anything you need going forward, you have my direct line! 😉

Cheers,
Andrea

March 6, 2026

This plugin works really well, and the customer service is also very patient in helping solve problems.

Monport DE
United States
11 months using the app
February 18, 2025

I was having trouble canceling my plan and they were quick and responsive and able to help me right away. I really like this app, I just wanted to be able to pause it as needed, hoping they can make this easier for me in the future so we can use these features as needed without uninstalling it and losing our campaign history.

Great service!

Sole Desire Shoes
United States
Over 1 year using the app
June 8, 2025

Fantastic app! I've been on board for over a year now, and the outcome has been incredible. My mailing list just keeps growing, and I'm seeing so many more visitors turning into actual buyers. It's the best proof that my customers are happy!

Quictent
Hong Kong SAR
About 1 year using the app
June 25, 2024

Really easy to use and ALWAYS makes me lots of sales! I use it sporadically for event weekends rather than continuously and it works a treat!

Love Lissie
United Kingdom
10 months using the app
December 18, 2024

Great app, we used it for running a competition as an embed in a page. We have an issue due to a theme update and the app team were quick to support.

MOTH
United Kingdom
4 months using the app
July 12, 2024

This would be a five star review just because of the support. Andrea is super helpful and always seems available to help.

I don't even think he ever sleeps. Just teasing, but he does seems to be available to help.

That being said, the Spin Wheel is super easy to implement and is full of options as for the games, styles, colors, buttons, you name it. It has probably been thought of.

Give this a try and if you do run into any questions, Andrea is sure to be available to assist you.

The Bandana Blanket Company
United States
About 1 month using the app
July 9, 2025

Great app - easy to set up and in 2 weeks has already tripled my email list. Plus, I love the customizable features to make it perfect for my target guest. 100% worth it

Heatwave Books
United States
18 days using the app