Reviews (46)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 15% of ratings are 1 stars
October 7, 2024

The print quality is fundamentally as good as it gets. Before this company reached out to me, I was struggling to keep up with print sales demand and wasn't happy with the quality of what I was selling - now I know my customers will always be happy with the prints they're receiving, in good time, with a good service. As someone who does this full time, this service has taken a huge weight off my shoulders; they email me back same day, help me with any queries, and issues are resolved quickly. Harshita and Suzanne I pay particular thanks to. I'd recommend any artist to use this service.

Gemink Art
United Kingdom
6 months using the app
October 4, 2024

Jeeezzzz.Uploading files is a joke. Out of 40 .png files approx 6 were vieweable after 3 days. Supports answer was basically dont use .png though they advertise it is a supported format.. Currently looking at 3 dozen + un-viewable/un-usable files i need to print. This is Creativehub not Shopify.

luckymothers
United Kingdom
29 days using the app
October 3, 2024

Brilliant service, super quality printing beyond what I could produce previously in-house. Any mistakes to orders have been resolved without any issue and done so very quickly. Customer service is paramount to my business and having the ability to speak with Creative Hub on a direct and human-to-human basis with no AI or automated nonsense puts them a step above the rest in terms of print fulfilment services.

James Cook Artwork Shop
United Kingdom
4 months using the app
September 27, 2024

I've been working with CretivHub and Printspace for years, and I can't recommend them highly enough. The quality of prints is outstanding and the shipping is super fast! I've never once had an issue with these. The customer service is excellent too, they are always happy to assist and advise. My customers are always thrilled with their orders, and thanks to this service, I can focus more on my artwork. Creativhub truly made a difference in my career as an independent creator. I'm super happy with everything they do!

Julia Soboleva
United Kingdom
4 months using the app
September 27, 2024

Absolute legends. As a full time artist they have truly expanded my print business. Georgia and Neha are incredibly accommodating and helpful in every part of the process. The print quality is top tier and the delivery and shipping back end system is a true life saver. Couldn’t fault them. Legends

Billelis
United Kingdom
About 1 month using the app
August 5, 2024

The printing is good and fast.

But its tricky / slow to use - you'll have to do lots of work to individual products within Shopify.

And if you don't sell an image in 18 months they'll delete it without telling you. They'll also remove features without telling you. I've had my shop decimated twice by Creative Hub policies with no warnings.

I can't recommend this to anyone who has slow selling items or is reliant on the app for all your sales, the risk is too high.

100Prints
United Kingdom
Over 5 years using the app
August 6, 2023

I have found the quality of the prints to be first rate. Never any complaints about this from customers. The process is usually very smooth and hassle free and smoothly integrates with my Shopify account. There were Brexit issues when it came to shipping to Europe, and massive problems to the USA which they suspended as it was such a mess. However the staff responded quickly and were desperate to try and solve the problems. No chatbot nonsense, actually emails to real people and real solutions in a timely manner. I recommend them.

Elias Icons
Italy
Almost 4 years using the app
May 5, 2025

I tried so hard to use this app but could not understand how this app is still being used.Issue with uploading images to CH, issue with importing files onto Shopify, Etsy etc... ALWAYS AN ISSUE!!! EVERY STEP OF THE WAY.PLEASE DO NOT USE THIS APP .You will WASTE YOUR TIME. Look elsewhere for POD company.If I could give it NO STARS I would !!!!

AWIZKOA LTD
United Kingdom
About 19 hours using the app
October 22, 2024

Wonderful print quality and excellent customer service.

Emily Dunlap Art
United States
3 months using the app
August 7, 2023

The app worked really well for us - we had a couple of issues processing our first orders but the technical support was really helpful and we able to resolve things relatively quickly.

SounderGolf
United Kingdom
2 months using the app