Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 10% of ratings are 1 stars
January 5, 2022

I've been using the app for just over a year and it's been such a great tool to automate my print sales. In the past I used to dread being asked to sell a print as the process was really tedious and time-consuming. It took a while to set up the shopify store, but now all orders are automated meaning I just get notified when an order is received and it gets fulfilled automatically by The Print Space. A lot of my orders have been to Europe and the US, so them having a branch in Germany has been a godsend. The set up can be a little challenging at first, but once you've done it a few times it's really not that hard. The Print Space are also always very quick to help out on the phone or over chat/email so you won't be going it alone.

Photography by Sam Gillespie
United Kingdom
11 months using the app
January 5, 2022

I love this app because it takes care of the logistics side of the business so I can focus on spending my time creating art and marketing it. With the printing, packaging and delivery taken care of, it frees up so much of my time! Not only that, the quality of the printing is sublime and the service is mindbogglingly fast!

Gladys Holliday
United Kingdom
11 months using the app
January 11, 2022

I have set up my print sales site using this app and I am really pleased with it. The printing quality and fulfilment is top notch. The system is very hands-off once it is up and running. The customer places an order and it goes straight to Printspace who generally turn it around and get it shipped within a few days and sometimes within 24 hours. I have to then notify the customer that it is on it’s way but I don’t think that they could do this as they are dealing directly with me and not my customer. It is quick and easy to do this via Shopify admin anyway. The packaging is very good quality which greatly boosts confidence that your customer will get their order safely, without needing to deal with damage in transit. The printing costs and flat fee shipping costs are very reasonable. The back end is well thought through, offering the option of selling different editions as variants (Shopify speak) and you can even specify when uploading if prints have already sold within an edition which is useful as the edition will then pick up from that number going forwards. IMO the app and the print fulfilment definitely deserves 5 stars. However just for the record a couple of things: Sometimes a product gets imported into your store via the CreativeHub app but the preview pics don’t load for one or more variants. I have found that this is cured by simply re-importing those particular variants again. Is this a bug? Be careful when adding a border that you don’t jump up a print cost tariff level for the sake of a small white border as this is calculated on paper size not image size. I think the ‘room set’ photo is ok and helps with illustrating scale but it would be nice to have a bit more variety. Maybe it would be possible to add a few more options sometime? Lastly be aware that if you sell variants you have to upload the largest image size, which may require interpolation, and the smaller prints will be printed from the same file. Ideally I would prefer to scale the image sizes accordingly but in practice this has not proved a noticeable issue so far and smaller prints have looked fine.

Tim Platt Fine Art
United Kingdom
10 months using the app
January 1, 2022

I use Creative Hub to fulfil Gicleé prints of my artwork. Their service and quality of prints is absolutely fantastic. I’m a huge fan!

ciro correia
United Kingdom
11 months using the app
December 31, 2021

Highly recommend The Print Space! They make the whole process of selling art online seamless. Their customer service is A* as is the quality of their papers & printing.

United Kingdom
8 months using the app
January 5, 2022

Creative Hub has been my go-to resource for my printing requirements for both sales and my own exhibition since day one. I have referred everyone I know to their services - their team and quality are top-notch. Their support team is also outstanding, and if you run into any issues, they get back to you with the same speed and efficiency. They are a pleasure to work with. I can't recommend them highly enough.

Martin Sean
United Kingdom
6 months using the app
May 12, 2020

Excellent app! We've been using it since its launch a couple of years ago. All of our print-on-demand giclée prints are fulfilled using creativehub and the service is seamless from start to finish, with the added bonus of great customer service. We also use it for competition submissions for our annual open call from artists all over the world. This is extremely useful as it allows us to consolidate thousands of entries in one place for easy editing and archiving.

Delphian Gallery
United Kingdom
Over 4 years using the app
August 20, 2020

This app works a treat on my shopify art store. It is so easy to use and wonderful help when needed! I can't recommend the beautiful people of Creative Hub enough!

Chris Duffett Art
United Kingdom
Over 2 years using the app
May 20, 2020

Highly recommended for artists selling their work. Orders are processed seamlessly, which saves a lot of time and money. ThePrintSpace have always been really professional and helpful from printing through to customer support.

Leif Podhajsky
United Kingdom
Almost 3 years using the app
Edited May 11, 2020

Fantastic app and service which has transformed the way in which I'm able to run my online art gallery.

I spent a long time researching and investigating drop-shipping services for printing, but found the other services out there (printful et al) simply do not offer the quality, shipping speed, level of detail (certificates of authenticity, custom-branded labels on packaging etc) and customer service I require for the service I offer. As well as this they're cost effective with an unbeatable flat rate on global shipping, this in itself has made a huge difference to how I've been able to grow my sales. With creativehub the print quality, shipping speed and after-sales are simply head and shoulders above anyone else. I regularly get responses from extremely happy buyers, and as such would now not outsource the printing and fulfilment to anyone else.

There were a few intermittent niggles with the first generation of the app, the newest version seems to have ironed these out and now runs really smoothly. I have to give additional props to the helpful staff and print team in the London studio who always go above and beyond to solve any issues and answer questions. Thank you!

Bravo creativehub!

Planar Editions
United Kingdom
Almost 3 years using the app