Reviews (1,154)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this currency switcher for its automatic local currency conversion, which enhances the international shopping experience and may increase sales. It integrates smoothly with various themes and offers customizable display options without slowing down the website. The support team is frequently praised for their quick, effective, and free assistance in installation, troubleshooting, and customization. Many merchants have shown a strong preference for this app's features and customer service, often choosing it over others.

June 29, 2019

Nice app and nice help, the man is so kind to me. I like this app. It make us better and earn more money

GECMAN
China
About 15 hours using the app
January 16, 2019

I used this app for my currency conversion and so far it has been working perfectly. Thanks a lot for this

Paachi
Australia
About 14 hours using the app
June 6, 2019

I really appreciate to the developers of this app, really easy to use, i so awasome the App. 100% recomended

VENdelivery
United States
About 14 hours using the app
May 29, 2019

I us e this to swich my website currency,amazing a pp ,easy to use this ,thank you,but it seems something

CHICVOVA
China
About 13 hours using the app
Edited June 9, 2015

Excellent support the first time this was downloaded but had trouble with the theme and had to re-install it. I requested to have the switcher re-installed (in the custom way it was done whilst we were in the trial period) and the fantastic support we previously recieved suddenly dissappered. Using a different currency switcher now

Charm and Lace Lingerie Boutique
United Kingdom
15 days using the app
Smartify Apps replied July 15, 2019

We are so sorry for our delayed support. We sent you an email to explain the delay and inform you about the problem. Please contact us by sending an email to support@secomapp.com in the case you did not receive our reply.

December 17, 2019

Super useful app, not difficult to set up but I had to contact Shopify to find out how to put a message at checkout t to explain that the checkout stays in the store currency

Smart Cuillère
Switzerland
13 days using the app
Edited June 24, 2015

Fast response, after installed the app the shipping rate calculator stopped working, they helped me to fix the problem, so everything works fine now, thanks.

Mycase
New Zealand
12 days using the app
April 15, 2015

It is awesome working with these people. They are extremely friendly and most importantly listen to their customers. I love their app and their team as they are very easy to work with.

Enumu
India
About 10 hours using the app
Edited October 7, 2019

EDIT: I really hate to give a negative review to a free app with friendly developers but I need to warn other stores that this app is *NOT COMPATIBLE* with the Turbo Theme (likely due to a script conflict).

Within 24-48 hours of their install, my site started accumulating over 4500 coverage errors within the Google Search Console resulting, in less than 10 days, in serious damage to my Google rankings. Thankfully Google sent an email notifying me but the damage was already done.

By the time I discovered the problem, my rankings dropped 133% from their previous levels and organic traffic from Google dropped by 86%. My site even returned errors when running the mobile friendly test on Google as a result of the changes to my code.

As soon as I undid the changes made by Secomapp to my code, my site passed the Google test again which confirms what Shopify tells me about the errors.

It will take days, weeks or even MONTHS for Google to validate those 4500+ pages and who knows how long to recover the rankings I've worked so hard for. Truly a disastrous experience.

The developers are *very nice* but the language barrier makes it impossible to trouble-shoot the issues or for them to understand the problems pointed out by Shopify technical support. For instance, while the Google error states it was blocked by the Shopify controlled robots.txt file, this is due to a Javascript conflict on my site introduced by this app. But the developers aren't understanding that probably due to translation.

So just be VERY CAREFUL if using their code and make sure to check your Google search console for errors after installing. Again, I liked the app but it directly caused serious problems.

Initial review on date of install:

One day in and received excellent support from Peter on install with back and forth communication. So far so good on the app itself - working as advertised and greatly appreciated. The fact that it works with multi-currency checkout is a bonus.

Original Film Art - Vintage Movie Posters
United States
13 days using the app
June 7, 2019

This app did everything it said it would! The costumer support is phenomenal! They install the app for you and give you all of the information you need!

CitiesAway
United States
About 9 hours using the app