Infinite Options , 3,923 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance product listings with a variety of options, especially beneficial for customized items. Its conditional logic functionality maintains a professional look on product pages and integrates well with other apps and themes. The app is also praised for its competitive pricing and effective customer support, with team members like Daniel, Jordin S, and Emily F receiving specific commendations for their excellent service.
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Support is great and app is very intuitive.
Top Support!
Some of the best customer service I have ever had. The app is brilliant, but the people behind it are even better! Thank You Emily you have been amazing today :-)
Great app with a ton of options to customize products and helpful support if you need it.
I've used this app for a few years now, and I cannot fault the ongoing service. The developers have been responsive with every query and adjustment I needed, including assisting with custom code when required. 5stars easily.
Only issues with this personalization app. It isn't compatible with LITERALLY anything and support "cannot do something about it"...
What am I paying for then?
Go with another app if you have the choice you will regret installing this one
Would recommend. Fantastic customer service when I needed assistance moving the infinite options boxes below the Shopify variant boxes on my Minimal theme. A quick email to explain how I was stuck and within a matter of a couple of hours, the issue was resolved by the infinite options team. Thank you Emily and team.
Infinite Options was a necessity for my website as I sell personalised products. Install and set up is easy which always wins points for me. Inhave used infinite options a few times in the past and it is just amazing. I would highly recommend xx
Been a huge help having infinite options in my store. Customer service is great and handles any questions or concerns quickly!
At first glance it's perfect, but in execution this app has two serious flaws.
First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.
Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.
There are "workarounds" for this second issue listed in support articles, but they do not work.