Infinite Options , 3,911 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add diverse options to products, proving beneficial for businesses with custom work or numerous product variations. It's lauded for its compatibility with different themes, reliable performance, and features like hide/show logic. The app's customer service is highly commended, with staff members often praised for their assistance. Merchants have reported a boost in sales due to the app's flexibility. It's considered affordable and offers good value for its price.

October 22, 2018

I’d have given this app a 5 star review if they bothered to respond to support queries. I’ve sent 4 support emails, all of which have been read, with no response so I’m currently left with an app that works on some orders but not others! Annoyed!

My Pet Gift Box
United Kingdom
Over 4 years using the app
September 25, 2018

Great customer care!

Also, you would have to pay for the expert installation (20$) or add your own css code to make it look good.

You can still use the app but it won't align well unless they customize the code.

soulmates jewels
Israel
About 2 months using the app
May 22, 2021

Carolina was super helpful with my situation, even though it was during non-working hours! Absolutely amazing customer support.

FUTCases
Portugal
About 2 months using the app
February 28, 2019

Great App!! Easy to use, easy to set up and easy to run! Awesome job from the developers. Definitely recommend it!

Namexpressions
United States
About 2 months using the app
August 23, 2018

Nice app and great support! Would recommend to anyone. Worth time to deal with

Pinochette
Estonia
About 2 months using the app
May 8, 2018

The functionality was just what I needed for my single product with a good deal of personalization. I have next to no coding experience but with their super clear video tutorials, I was able to add the necessary code to my theme without issue. And when I had a minor styling issue with the appearance of personalization details on my cart page, ShopPad was very responsive and fixed it up for me quickly. Very happy to have found Infinite Options!

Journey Jotter Books Llc
United States
About 2 months using the app
Edited December 10, 2018

The team at Infinite Options was super helpful and responsive in getting the app setup on our store. Additionally, the app is easy to use and works great (especially compared to similar apps we have tried in the past). Thanks Logan and Mandy!

Jennifer Zeuner Jewelry
United States
About 2 months using the app
June 23, 2016

Great app! Easy to use and customer friendly.

P H Designs Of Delaware
United States
About 2 months using the app
Edited February 12, 2019

The customer service I had with Logan on this app was amazing!
I was about to give up and he helped me step by step in easy terms that I understand!!
Amazing - couldn't recommend enough!
Thank you

Chaos and Carnage
New Zealand
About 2 months using the app
September 4, 2018

Exactly what I needed for my custom engraving business. Thank you!

Lovelypuptags
United States
About 2 months using the app