Infinite Options , 3,786 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
    3.5K
  • 4% of ratings are 4 stars
    156
  • 1% of ratings are 3 stars
    34
  • 0% of ratings are 2 stars
    17
  • 1% of ratings are 1 stars
    47
June 8, 2023

We installed Infinite Options earlier this week and have since reached out to them about 4-5 times as we've needed support. Each time we were easily able to chat with someone and receive quick answers to our questions. The team has been super responsive and has offered to add in css coding to style the app to the look and feel of our website to make it 100% useful to us. So far we've added in text, drop down, date, and swatch capabilities and we could not be happier with the service provided. We 100% recommend this app for it's capabilities, but more over for it's amazing customer support.

The Lovery Fine Jewelry

The Lovery
United States
June 5, 2023

This app works great for all my customizable products. I had an issue and used the chat to get help. Daniel was able to assist me and found the problem very quickly.
Awesome customer service! Recommend the app!
Thanks!

MyLeash
Canada
May 29, 2023

I requested the information/install on the Dawn Theme in my comment section during I paid for help from Infinite Options. I've waited for communication from you all through email or something about this. I just need help with creating my options for products, I already went through the tutorial. That is why I paid for extra help!

Ellajean Design
United States
Time spent using app: 3 days
May 24, 2023

This is a great app with amazing customer service. I had an issue adding the code, and they jumped in immediately to help.

Grace and Ivy Candle Co
United States
Time spent using app: 22 days
May 23, 2023

I had an issue with installing the code into my theme, so i clicked the chat button and one of the advisors went into my store with my permission and done it all for me and even added for the store to run quicker. this was so helpful and i couldn't recommend enough

A MESSAGE FROM A FAR
United Kingdom
Time spent using app: About 1 hour
May 23, 2023

Excellent product support. Answered my questions within 2 minutes, and immeditately started implementing fixes on my store.

Attentionads
United Kingdom
Time spent using app: 3 months
May 23, 2023

Needed help with CSS and they provided a solution ASAP! Incredible customer service and support. Great for our use case needing extra fields submitted for product orders.

Blogs Hobby Shop
United States
Time spent using app: 3 days
May 19, 2023

Great experience with infinite options the solution we needed for our business. If you've any question just reach out to their customer service.

CamisetasFutbolSorpresa
Spain
Time spent using app: 4 days
May 17, 2023

Great app with so many options. Support is top notch and almost immediate for any issues that arise. Get this one!

Monster Muttz
Canada
Time spent using app: 4 months
May 16, 2023

GREAT customer service. They fixed my issue in a matter of minutes. It's rare to work with an app developer that's this fast.

Sky Urns
United States
Time spent using app: 9 months