Infinite Options , 3,915 reviews

We have happily used Infinite Options for a long time but an issue recently developed way beyond my skill set (which admittedly is low when it comes to stuff like this). After wasting most of the morning trying to figure it out, Jordin S. easily fixed the problem in no time via chat. Thank you!!!!

Emily was a HUGE help in getting the app installed and working correctly! Such an amazing job, which I would have contacted before spending the time trying to get it just right!

Been a huge help having infinite options in my store. Customer service is great and handles any questions or concerns quickly!

At first glance it's perfect, but in execution this app has two serious flaws.

First, there's no built-in way to bulk export the order data gathered with Infinite Options. So unless you're painstakingly filling orders one at a time, fulfillment requires a second app.

Second, at any time, the customer can remove a paid add-on from their cart, but the parent product will still display as ordered with the add-on. When it is that easy for customers to order products they haven't paid for, then I can't take this as a functioning app for selling things.

There are "workarounds" for this second issue listed in support articles, but they do not work.

Great app with a ton of options to customize products and helpful support if you need it.

This is a fabulous app - perfect if you are looking to add multiple variables / types to your website. I recently upgraded to shopify 2.0 and had a little issue with one of my options - I contacted support and Emily fixed it very quickly. Thanks so much :)

Really impressed with the level of support given while I was testing this app. They set it up on a dummy theme so that I could set up my option sets and make sure everything worked before going live. Questions were answered promptly and nothing was too much bother.
The app works great, just what I wanted!

Highly recommend Infinite Options.
Just what I needed, an easy to install product options app, with well thought out features, excellent support and customer service.
I give them 5 stars!

I have enjoyed this app. It accomplishes what I wanted done in my store. It, in my opinion, is not the easiest app to navigate, but thankfully, the staff is amazing. Each time I came back with another question, they walked me through it and corrected my errors.

Only issues with this personalization app. It isn't compatible with LITERALLY anything and support "cannot do something about it"...

What am I paying for then?

Go with another app if you have the choice you will regret installing this one